Regional Vice President - Houston, TX

Compass Group USA Inc Houston , TX 77020

Posted 2 months ago

Posted Date: Apr 28, 2021

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Working as the Regional Vice President supporting new business recently opened, you will be responsible for planning and directing operations within the assigned region in order to support the Key Performance Indicators reporting to the Senior Regional Vice President.

  • This position will be responsible for accounts in the Houston Market. Travel is required for this position - up to 75%.

  • The position must be located in Houston, TX.

Key Responsibilities:

  • Participates in strategic planning meetings

  • Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction

  • Participates in the sales process for the acquisition of new business. Coordinates the development of proposals and contracts. Prepares and conducts presentations to prospective clients

  • Conducts Team meetings with Regional Team Members to discuss current objectives. Prepares agendas and conducts training sessions and presentations on issues regarding quality, safety and human resources

  • Visits units regularly to inspect unit operations to ensure contract compliance. Participates in C.A.R.E audits

  • Interfaces with existing clients to maintain client satisfaction and account retention

  • Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Regional Directors of Operations. Interfaces with legal and human resources to obtain procedures for various customer and employee related charges

  • Conducts appropriate annual and semi-annual performance evaluations

  • Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline

  • Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact

  • Participates in Patient Visitation rounds with account management team during each site visit

Preferred Qualifications:

  • Bachelor's Degree,or Master's Degree, preferred; or equivalent combination of education and experience

  • Minimum of ten years progressive experience in multi-unit foodservice/ hospitality management experience

  • Minumum of four years experience in muli - unit experience, preferred

  • Strong background in a senior leadership role with exposure to contract management, customer service, people development, food services, etc

  • Must have a proven track record and knowledge of growing a business

  • Exhibits strong communication, presentation and listening skills

  • Ability to multi-task, establish priorities, and maintain organization in a changing environment

  • Exhibits initiative, responsibility, flexibility, and leadership

  • Must have strong analytical skills

  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

  • Extensive travel required in this position

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 534016

Morrison Healthcare

ELIZABETH S ABBAY

SALARIED EXEMPT

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Regional Vice President - Houston, TX

Compass Group USA Inc