Regional Ucaas Sales Engineer

Mitel Networks Corp Birmingham , AL 35202

Posted 2 months ago

Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications.

With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.

Mitel is looking for an experienced Regional UCaaS Sales Engineer to join our team in the Southeast US, based in Central Florida or Atlanta, GA.

A senior level expert that supports large engagements and knowledge transfer at the Area or Operation level. Provide technical expertise, leadership, opportunity development and business level consultation throughout the sales process for assigned opportunities. Assists and/or leads with identification and documentation of customer business needs and proposing company products and services to meet those needs and desired customer business outcomes. Identifies, assesses and technically leads opportunities in medium-to-large enterprises in assigned geographies or industry sectors. Role is distinguished from other technical sales roles by combining in-depth technical expertise with consultative, industry and/or commercial/financial selling skills and experience across a broad geography. Highly credible, articulate and adept at demonstrating how Mitel's partners, products and professional services will solve customer's unique business needs.

Key Targets and Responsibilities

  • Provide technical designs, including analysis and configuration that meet a complex business partner and customer requirements

  • Provide in person and web-based demonstrations for prospective customers and partners

  • Answer product feature, licensing and functionality questions

  • Develop and maintain Subject Matter Expert level of knowledge in 1 2 solutions focus area

  • Provide direct support for Territory Account Managers within the Region

  • Provide support for RFP responses

  • Some overnight travel required including flights

  • Valid US Driver's license and ability to rent automobiles.


  • Exceptional verbal, written and presentation skills

  • Experience with Mitel Solutions preferred

  • Experience with other UCaaS and UC solutions and technologies a plus

  • Strong knowledge of VoIP solutions, standards and protocols required

  • Strong knowledge of contact centers and CcaaS solutions

  • Strong knowledge of Google Cloud and AWS.

  • Background with Virtualization Technologies and Data Center Architectures

  • Familiarity with Mobility and Video applications (Android, Apple, Polycom, Cisco, Microsoft) a plus

  • Networking skills including protocol and compliance knowledge required.

  • Certifications (GCP, AWS, CCNA, CCNP, MCSE, CCIE) a plus.

  • Network Security knowledge a plus (CCSP, CISSP)

  • Positive attitude, attention to details and sense of urgency in all work efforts

  • Customer service oriented

  • Exceptional team-related skills

  • Minimum 5 years' experience of Pre-Sales Engineering or Solutions Architecture

  • Bachelor's degree or equivalent industry experience

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.


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Regional Ucaas Sales Engineer

Mitel Networks Corp