Regional Services Administrator (Rsa) - Region 6 (Columbus)

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia's public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services.

The main office for DBHDD is located in downtown Atlanta.

Job Description

Job Title: Regional Services Administrator (RSA), Columbus, GA - Region 6

Pay Grade: O

Job Summary:

Under broad supervision of the Director of Field Operations for Developmental Disabilities (DD), the DD Regional Services Administrator (RSA) leads a team of professionals responsible for connecting individuals with developmental disabilities with individualized, community-based supports and services. The DD RSA monitors the network of service providers to maintain quality of services and ensure that providers have the resources necessary to safely support individuals. The RSA remains aware of changing needs of the communities in the region, informs Division of Developmental Disabilities leadership of emerging issues and trends, and represents DBHDD in a variety of settings across the region and the state.

Essential Job Responsibilities:

• Oversees the regional system for authorizing and accessing state and Medicaid waiver funded DD services.

• Leads regional office developmental disability staff in providing excellent customer service.

• Monitors performance of direct reports and maintains awareness of overall team performance.

• Responds promptly to customer service issues, crises, and concerns of community partners; escalates issues to the Director of Field Operations or appropriate state office staff when necessary.

• Maintains strong collaborative relationships with other offices with the Division of DD

• Communicates regularly with the Regional Nurse Manager and Regional Behavior Analyst to better support individuals and providers.

• Assists in the development of consistent statewide procedures and supervises regional teams to ensure consistency is maintained.

• Represents DBHDD and the Division of DD in meetings and collaboration with local and state agencies, providers, and national accrediting bodies.

• Develops and maintains positive relationships with community hospitals, law enforcement, and social service agencies.

• Monitors the quality and adequacy of the DD provider network in the region, identifies gaps, and works to expand choices for individuals in services.

• Supports provider compliance with standards for community developmental disability providers and all requirements of the New Options and/or Comprehensive Waiver

• Addresses compliance exceptions appropriately and escalates ongoing issues to the Director of Field Operations or Statewide Admissions Manager as appropriate; prepares detailed reports for state office compliance reviews if necessary.

• Monitors regional DD provider contracts.

• Collaborates regularly with the Behavioral Health RSA on services for individuals and regional operational issues.

• Assists the Regional Advisory Council with development of the annual regional plan.

• Other duties as assigned.

Entry Qualifications:

• Bachelor's degree in a related field and three years of experience performing management responsibilities in a health care services environment OR Master's degree in a related field and two years of experience performing management responsibilities in a health care services environment OR Doctorate degree in a related field and one year experience performing management responsibilities in a health care services environment OR two years at the lower level or position equivalent.

Preferred Qualifications:

In addition to the qualifications above, preference will be given to applicants with demonstrated knowledge and experience in the following:

• Master's degree from an accredited university in behavioral sciences or a related field; at least five years in IDD services; 5 years managing the performance of others in BH/IDD services. Experience in leading diverse teams, leading change with minimal disruption of service delivery, and providing excellent customer service.

• Management, planning and design of effective community-based waiver programs for individuals with developmental disabilities.

• Contract development, negotiation, monitoring and compliance.

• Strong competencies in budget development and management; consultation; resource allocation and strategic/operational planning

• Excellent communication skills.

NOTE:

This position is located in the DBHDD Region 6 Field Office in Columbus, Georgia. DBHDD Region 6 service individual residing in the following counties: Butts, Carroll, Chattahoochee, Clay, Coweta, Crawford, Crisp, Dooly, Fayette, Harris, Heard, Henry, Houston, Lamar, Macon, Marion, Meriwether, Muscogee, Peach, Pike, Quitman, Randolph, Schley, Spalding, Stewart, Sumter, Talbot, Taylor, Troup, Upson, and Webster. The selected hire is required to be in the office 3 to 5 days per week and will have occasional travel to other regions within Georgia.

Benefits

In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits

Employment Requirements

To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening

• TB Evaluation

• Annual Influenza*

• Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer

It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications. Preference will be given to applicants who meet one or more of the preferred qualifications and have demonstrated relevant experience clearly indicated in their work history.

Doctorate degree in a related filed from an accredited college or university AND Three years of management/supervisory experience in health care services OR Master's degree in a related field from an accredited college or university AND Four years of management/supervisory experience in health care services OR Bachelor's degree in a related field from an accredited college or university AND Five years of management/supervisory experience in health care services OR Two years of experience at the lower level Mgr 3, Hlth Care (HCM012) or position equivalent. Note: Some positions may require certification and/or licensure.

Additional Information

• Agency Logo: Requisition ID: HEA09AT

• Number of Openings: 1

• Shift: Day Job

• Posting End Date: Jun 24, 2024