Regional Seafreight Pricing & Tender Manager, Americas

For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to service our customers makes our resilience possible.

Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.

If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below!

The Regional Sea Freight Pricing & Tender Manager will functionally manage the Seafreight Pricing & Tender organization in the Americas region.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages AMCS sea freight pricing (import/export, FCL /LCL, drayage and trucking) for regional tenders and spot quotations

• Distribute workload effectively, monitor and maintain adequate staffing levels to ensure timely response for quote requests

• Act as filter between Sales / Account Managers, Opportunity Management (OMT), overseas offices/agents, AMCS branches and Trade Lane Management (TLM) for rate quotes

• Analyze root causes of any service/performance issues by National Pricing teams and implement effective corrective actions

• Ensure discipline in only quoting when minimum requirement for answers to qualifying questions has been met

• Consults with product leadership to agree on client-facing pricing for non-standard services, revisions/update rates as necessary

• Adjust quoting parameters in conjunction with product leaders to maintain appropriate win ratios, yield levels, and efficiencies for A,B,C and D level clients

• Establish KPIs to measure quoting effectiveness and efficiency, monitor and maintain Pricing Desk KPI's, record-keeping and quote follow-up timelines

• Support execution of global, regional and trade lane SF commercial strategy & carrier policy

• Steering client SF volumes to preferred carriers based on TLM guidance

• Training of Pricing & Tender team members, succession planning and talent development

• Conduct regular meetings with Pricing & Tender teams. Country Seafreight Managers & & TLM's to review results, any challenges / issues, determine / develop corrective actions

• Own HITS and tender tool to ensure accuracy.

• Regular audits of quotes in HITS to ensure accuracy of rates, validities, T&C's, disclaimers and FMC compliance

• Maintain Pelorus side conditions tariff (ie: Length of Demurrage & Detention free time, per diem charges, chassis per diem, etc)

• Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES

• Functionally Manage national pricing teams

• Training & management of Pricing & Tender personnel

• HITS and tender tool management & auditing

• Succession planning & talent development

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• 7 years minimum international sea freight FCL/LCL operations export and import knowledge.

• Significant sea freight pricing (FCL/LCL, forwarding services) experience

• Minimum 5 years management/supervisory experience

• P&L management competency

• Prior experience on pricing of multi-lane, multi-national RFQs

• Understanding of pricing norms and differences in all major trade lanes.

• Quotation experience to customers, Sales, account managers, overseas offices and agents

• Understanding of various components required for international sea freight shipments

• Knowledge of market pricing levels for sea freight for AMCS import/export shipments

• Knowledge of dangerous goods, hazmat certified a plus

• Knowledge of various container space, weight and size limitations

• Knowledge of US regulations pertaining to import, export sea freight shipments

• Understanding of FMC regulations, including NRA

• Knowledge of drayage, trucking and intermodal pricing

KNOWLEDGE, SKILLS AND ATTRIBUTES

• Organizational skills

• Time management and prioritization skills

• Customer-focused

• Able to recognize trends & recommend price adjustments accordingly

• Ability to calculate figures and amounts such as freight rates, discounts, and other percentages

• Analytical skills / problem-solving ability

• Strong written and verbal skills communication skills in English and Spanish in order to present information to customers, management, and others in a professional setting.

• Adaptable / flexible to high-pressured environment

• Confidence to make decisions, influence across reporting lines

• Ability to analyze scope of service and determine corresponding operational costs

• Knowledge of various container types and weight limitations

• Understanding of ocean carrier contracts, rail ramps used by ocean carriers, US drayage, chassis management and handling fees

• Ability to build consensus and secure agreement regarding total margin from various parties contributing components of sea freight rates

• Competence in interpreting bunker formulas

• Possess strong relationships with ocean carriers and vendors

• Ability to read and interpret the complex documents.

• Ability to respond effectively to the most sensitive inquiries or complaints from customers, Sales, overseas offices and agents.

• Advanced verbal and written communications skills

• Ability to effectively present information and respond to questions from managers, staff, OMT, Sales and customers.

• Fluent in English and Spanish

COMPETENCIES & ATTRIBUTES

• Strong communication, analytical and organizational skills

• Able to recognize trends & recommend price adjustments accordingly

• Confidence to make decisions, influence across reporting lines

• Ability to analyze scope of service & determine corresponding operational costs

• Strong understanding & deep knowledge of ocean carrier contracts, rail ramps used by ocean carriers, North American drayage & chassis management and handling / service fees

• Ability to build consensus and secure agreement between various parties submitting sea freight rate components to ensure total rate competitiveness while covering all costs

• Ability to influence across boundaries without formal authority to do so

• Strong customer service skills and client focus

COMPUTER SKILLS

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

PHYSICAL DEMANDS

While performing the duties of this job, the employee is:

• Frequently required to stand, and walk

• Regularly required to sit for extended periods

• Regularly uses arms to reach, hands and fingers for computer and phone use

• Speaking clearly and listening for heavy phone contact

• Requires close-up and computer screen distance vision ability

• Requires occasional overnight and overseas travel

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are similar of those of an office setting with various office equipment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.