Regional Sales Manager
Primary Location: 1200 Valley House Drive, Suite 100, Rohnert Park, CA 94928 USA
Employment Type: Salaried | Full-Time
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Regional Sales Manager accomplishes business development activities by researching and developing market opportunities, implementing sales plans, providing outstanding customer account management and support to our clients. He or she must work well with packaging distributors and well as other packaging vendors.
Main Duties & Responsibilities
Meets marketing and sales financial objectives; participates in preparing an annual sales budget.
Accomplishes marketing and sales objectives by planning, developing, reporting and implementing sales action plans.
Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses, making sure there is not overlap efforts with current distributor's.
Coordinates with engineering and manufacturing requirements to meet customer demands, able to detect potential problems and impact, through an Opportunity Analysis, be proactive using early resolution, setting up timelines and schedules.
Coordinate and report daily customer service activities; as well as develop and foster positive client relationships with timely and competent communication.
Ensure issues are fully documented and address customer concerns.
Partners with Director of Sales to develop and execute sales proposals, business reviews, sales presentations, and plans to grow existing business or capture new accounts
Take customer calls and email inquiries, enter and prioritize work orders, solve customer concerns, manage customer inventory and provide feedback to internal and external customers
Handle customers in difficult situations in a professional timely manner.
Provide excellent customer service, follow up accordingly proving explanations on a timely manner
Plan and attend regular update meeting with the regional accounts ensuring excellent relations.
Collaborate with other employees by providing important customer feedback, process-improvement suggestions and new product opportunities
Bachelor's degree in Business or related field.
Seven plus year's sales account management experience in the rigid packaging industry or equivalent.
Excellent written and verbal communication skills as well as accurate math skills.
Strong customer oriented and works well with internal Innovative employees.
Technical experience in rigid packaging, closures and bottles fit and finishes.
Ability to work independently and as a member of various teams and committees.
Ability to work with all levels of management.
Strong organizational, multi-tasking, and analytical skills.
Good judgment with the ability to make timely and sound decisions.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Proficient in Microsoft Office, Excel, Word and mastering our own company software.
Excellent project management skills.
Availability to travel 20% - 70%.