Regional Sales Manager, SSD - Western US

Ebsco Industries remote , WA 98053

Posted 1 week ago

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

The Subscription Service Division (SSD) Regional Sales Manager is responsible for maintaining relationships with current customers and potential customers by identifying and selling all SSD products and services offered by EBSCO within their assigned territory. This territory includes academic libraries in Oregon, Washington, Alaska, Hawaii, Montana, Idaho, Nevada, North Dakota, South Dakota, and Minnesota. Through a consultative sales process, the successful candidate will be responsible for managing publisher journal content sales to existing customers and prospective customers. This includes electronic and print formats purchased on a title-by-title basis or as a packaged collection, and selling EBSCO's ability to service the invoicing, fulfillment, and overall management of publisher journal content.

Primary Responsibilities:

  • Regularly meet with existing and prospective customers in person and via video conferencing, providing balanced sales coverage of accounts in the assigned territory.

  • Sell SSD products and services by establishing contacts and developing strong relationships with customers and prospects; recommend product and service solutions. Maintain relationships with customers by providing support, information, and guidance. Recommend product and service improvements.

  • Identify new sales opportunities, while retaining current business within existing territory.

  • Meet quota for visit minimums, which is established for each EBSCO fiscal year.

  • Travel up to 60%; including attendance at designated conferences, meetings, or other events as assigned by Sales Management.

  • Achieve an expert level of knowledge and serve as a visible spokesperson for EBSCO SSD products.

  • Work closely with EBSCO Management to effectively price SSD products.

  • Achieve an established new sales quota each fiscal year for SSD products and services.

  • Complete required territorial reporting such as, but not limited to, sales call reports, competitor data, territorial strategy, sales pipeline, and expense reports on a weekly basis.


  • Bachelor's degree

  • Two (2) years of true sales experience, previous experience selling into the academic field is preferred, or a background in Library and Information Science

  • Ability and willingness to travel up to 60%

  • Must have valid driver's license

  • Knowledge of Microsoft Office Suite: Word, PowerPoint, Excel, Teams, and Outlook

  • Live within the territory or near a major airport in the Western US

  • Excellent communications skills, oral and written, and public speaking experience

Preferred Qualifications:

  • Master's degree in Library and Information Science

  • Knowledge of library collection development (serials or monographs), technical services, publishing, and/or integrated library systems

  • Use or familiarity with CRM software

  • Strong organizational skills

  • Self-motivated, critical thinking skills, well organized, detail-oriented, flexible, creative, and thrives in a fast-paced environment

  • Ability to read, analyze, and interpret financial reports; ability to respond to common inquiries from customers or members of the business community and effectively present information to management and public groups

Target Annual Compensation Range: $105,000 - 150,000

This Pay Target range includes a typical sales commission . The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO's benefits here:

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Regional Sales Manager, SSD - Western US

Ebsco Industries