Today's consumers expect mobile access to everything and a simple user experience. No one wants to be a "lead" or be put on hold. They want help. Now. Contact At Once! (CAO), a LivePerson Company, makes those instant human connections possible through almost any site or ad with our all-in-one digital messaging platform (chat + text + managed services). We put the personal touch back into the digital world!
What Will You Own?
Responsible for the overall management of Regional Sales Executives in assigned region.
Directs the activities of Regional Sales Executives within assigned region to ensure that company revenue goals and objectives are exceeded.
Participates in weekly sales, strategy and coaching sessions with Regional Sales Executives.
Coaches and mentors assigned Regional Sales Executives to develop their ability to effectively sell LivePerson solutions and services.
Ensures Regional Sales Executives maintain a high number of weekly new prospect meetings.
Ensures Regional Sales Executives document all sales contacts and activities and maintain up to date Opportunity records using LivePerson's SFDC tool.
Prioritize tasks to meet Sales objectives and actively communicate results and feedback to executive leadership
Identify and support opportunities for the training and professional development of sales personnel.
Conducts performance appraisals in accordance with corporate guidelines.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Develops and maintains a business plan for assigned region and work with key stakeholders in marketing, sales operations, and learning teams to attain regional goals.
Assist Regional Sales Executives with negotiating and closing new business.
Identify and maintain regional processes that generate strong customer satisfaction.
Provides constant feedback to executive sales management on the regional territory environment.
Establishes feedback mechanisms from customers, prospects, and partners to the marketing department.
Shares input with other departments in preparing sales materials and technical publications.
Assists Regional Sales Executives in preparing Pre-Sales Consultants and Service staff for customer demonstrations and presentations.
Is aware of, and complies with, all corporate policies.
What Do You Need for Success?
Demonstrated ability to lead a team of sellers to performance in excess of sales objectives.
Demonstrated ability to consistently generate revenue and exceed quota by identifying, qualifying, and closing new business.
Demonstrated ability to develop and maintain effective business, sales, and marketing plans.
Demonstrated knowledge and ability to implement a successful sales process that generates revenue.
Demonstrated knowledge of software direct and automotive partner sales channels.
Strong ability to create sales presentations messages, position statements, and other sales collateral.
Strong knowledge of automotive industry framework
Demonstrated ability to accurately forecast revenue monthly, quarterly, and annually.
Proven ability to successfully manage a regional budget.
Demonstrated ability to successfully negotiate complex contracts.
Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling of information requests.
Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented.
Excellent communication skills, both verbal and written.
Excellent time management and follow up skills.
Demonstrated ability to read, analyze, and interpret complex contracts, proposals, and other sales related documents.
Successful experience creating and presenting sales programs to a diverse audience.
Excellent PC and Internet skills, including significant experience with Microsoft Office applications, a Sales Force Automation tool and Web meeting tools like WebEx.
Ability to perform in a dynamic and fast-paced environment.
Flexibility in work schedule is required.
Requires up to 20% travel.