Rite Aid Wilmington , DE 19801
Posted 6 days ago
The primary purpose of this position is to lead the retail management in our stores with the execution of our RxEvolution, while adhering to company policies, procedures and programs that help our customers achieve our purpose of whole health for life, while earning and keeping their trust, and maximizing potential sales, script growth, margin and profitability.
Job Responsibilities
Responsible for the region retail budgets including sales, margin, labor and expenses and overall P&L results monthly to ensure operating income and EBITDA are achieved.
Hustle with humility by demonstrating excellent customer service and utilizing key performance indicators to improve customer satisfaction. Engage our brand ambassadors to champion excellent customer service and greet, engage and thank (G.E.T.) in our store and empower them to resolve customer service issues.
Conduct frequent store visits and complete Brand Standards Visit Guides, compliance audits, and shrink management tools. Coach and teach store team as needed to ensure satisfactory shrink results, maintain brand standards.
Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback and ensuring all required training is scheduled and completed. Foster a culture of diversity and inclusion, training and development in the stores and promote career advancement to create a succession plan.
Collaborate with divisional, regional and store teams in the planning, development, and execution of the region business plans and objectives to achieve sales, script growth, margin and profitability. Additionally, build a customer centric culture while fostering a culture of associate engagement.
Adhere to all FSLA laws, regulatory compliance and OSHA requirements.
Execute and oversee all corporate marketing, merchandise, and operating programs to drive front end sales and profits in all stores within the region.
Lead the recruitment, selection and hiring of Store Management and key positions. Provide leadership in staffing for service, workload, and expense control by ensuring full utilization of Workforce Management.
qualifications
EDUCATION REQUIREMENTS
Education Level
Area of Specialization (Marketing, Finance, Pharmacy, Engineering/IT, etc)
Required or Preferred
H.S. Diploma or General Education Degree (GED)
Required
Bachelor Degree
in Arts/Sciences (BA/BS)
Preferred
LICENSES/CERTIFICATIONS
Licenses/Certifications
Other/List/Reason
Required or Preferred
Driver's license for business travel, or other reason
Required
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, Skills and Abilities
Required or Preferred
Building Customer Relationships: Ensuring the customer's internal or external needs are met.
Valuing Differences: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
Driving Innovation: Creating an environment that inspires people to generate novel solutions with measurable value for customers.
Building Talent: Planning and supporting the development of individuals' knowledge, skills, and abilities so they can fulfill job responsibilities effectively.
Customer Focus: Ensuring that customer's perspective is a driving force behind strategic priorities, business decisions, org process and individual activities.
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting to change by exploring the benefits.
Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
WORK EXPERIENCE
Experience
Areas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)
Required or Preferred
3 years of experience in multi-unit management experience, with majority in retail sector
Preferred
5 years of experience in multi-unit experience (if no Bachelor's Degree), with majority in the retail sector
Required
why rite aid
If you want to make a difference, Rite Aid is the right place.
While Rite Aid is big, it still feels small - you and your work are never lost in the crowd. You know the leaders, and they recognize your impact.
Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.
Wherever you work in the Rite Aid family, your diverse perspectives and fierce commitment enable us to deliver on the promise of 'whole health for life' for communities around our country.
And that makes the biggest difference of all.
Rite Aid is on the front lines of delivering healthcare services and retail products to more than 1.6 million Americans each day.
Through our RxEvolution strategy, Rite Aid is re-imagining the neighborhood pharmacy as a destination for total health and wellness - the place where traditional medicine and alternative therapies come together in perfect harmony.
We believe in the power of pharmacy to provide trusted and accessible care that helps our customers go beyond healthy and get thriving. An essential part of our RxEvolution includes empowering our pharmacists to engage more with customers - while also updating our product mix to favor better-for-you and free-from options that our customers value.
Rite Aid Corporation is also proud to be one of the nation's leading drugstore chains. With approximately 2,500 stores in 19 states, we have a strong presence on both the East and West Coasts, employing more than 51,000 associates.
Fair Chance Act
Fair Chance Act Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.
For more detailed information around city/state required notices, click here to access a list of disclosures.
New Jersey Law Against Discrimination (LAD)
The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status).
Rite Aid