Home Depot West Hartford , CT 06117
Posted 5 days ago
This position will be managing teams in the New England market, including Connecticut, Vermont, Rhode Island, Maine, New Hampshire, and Vermont.
Position Purpose:
The Regional Rental Manager (RRM) is accountable for running profitable operations of the HD Rental Large Equipment and Field team for their assigned Region. The RRM is responsible for and oversees the entire Field Rental Operation, Large Equipment and Delivery Revenue, operational efficiencies, staffing, training, development of talent, and profitability including P&L for their assigned region. The RRM's primary focus is the growth and development of their team & business through frequent communication, strategic planning, and coordination with various functional areas within THD. The RRM is accountable for Regulatory Compliance and associate safety performance. The RRM is influential in supporting the customer experience through Tool Rental Center presentation, quality of routine maintenance of Large Equipment, and knowledgeable & well-represented Field Technicians. To be successful in this role an RRM must strategically plan and align to balance priorities and multiple business partners, develop a team of salaried and hourly associates, and create a culture of customer service, safety, and compliance execution.
Key Responsibilities:
Direct Manager/Direct Reports:
This Position typically reports to Division Rental Director
This Position has 40 Direct Reports
Travel Requirements:
Physical Requirements:
Working Conditions:
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
3+ years of rental experience, general knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics, and electrical systems
1+ years in a regional role
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
Being Resilient
Business Insights
Courage
Decision Quality
Directs Work
Drives Vision and Purpose
Manages Ambiguity
Self-Development
Attracts Top Talent
Builds Effective Teams
Collaborates
Demonstrates Self-Awareness
Drives Engagement
Ensures Accountability
Instills Trust
Manages Complexity
Optimizes Work Processes
Plans and Aligns
Values Differences
Communicates Effectively
Customer Focus
Develops Talent
Drives Results
Manages Conflict
Strategic Mindset
Home Depot