Regional Quality Manager Eastern PA Inpatient

Onward Behavioral Health Pittsburgh , PA 15201

Posted 2 months ago

We are seeking a Regional Quality Manager to join our team!!

Deliverables/Principal Results Expected:

  • Work in collaboration with Clinical Directors/Supervisors, Executive Directors, Assistant VP of Operations, and the Clinical Compliance team to work as a unite team front to address any clinical quality and compliance concerns.

  • Conduct routine weekly chart audits, noting tendencies and trends of clinicians and sites. Each chart audit will be documented using chart audit form to remain in compliance for inspections/surveys.

  • Regularly reviews clinical documentation including but not limited to treatment notes, treatment plans and level of care assessments and provides feedback to the clinical team, Clinical Directors/Supervisors, Executive Directors, Assistant VP of Operations as needed.

  • Provide oversight of clinical documentation and feedback to Clinical Directors/Supervisors, clinicians, BHT's, CRS's, and others as appropriate.

  • Provide supervision, feedback, training, and instruction as necessary in organizational protocols, assessment methods, and clinical services.

  • Work in collaboration with Admissions, Billing and other departments to ensure proper delivery of services and maintaining compliance with state licensing and accreditation boards.

  • Assess clinical competency of clinicians, both licensed and unlicensed, to monitor and safeguard services for clients as directed.

  • Point person/lead for quality assurance and clinical compliance for various annual inspections such a DDAP, OMHSAS, and CARF, in combination of working and coordinating with clinical team, as well as for all applicable MA/SCA reviews.

  • Facilitates group and individual trainings regarding clinical documentation and proper protocol and tangent regulations for such documentation.

  • Communicates any concerns about quality of clinicians' work to clinicians, supervisors, and other appropriate individuals in a timely manner.

  • Works in collaboration with other Regional Quality Managers to review audit/licensing/accrediting outcomes and implementing necessary changes globally across all applicable programs.

  • Work in collaboration with Quality Improvement Manager to identify the trends and patterns of quality and compliance measures across the organization.

  • Work in collaboration to implement appropriate documentation and program changes with Director of PI and the clinical compliance team to ensure follow through with the new documentation, workflow, etc.

  • Identifies training needs and organizes organizational training education program that allows on site education, working towards accredited CEU's training certification.

  • Lead trainer and organizer of new hire training including but not limited to ECR training and demonstrations, compliance protocol, and aiding with clinical trainings.

  • Maintain confidentiality regarding privileged administrative and client information in a professional manner.

  • Other duties as deemed necessary

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Regional Quality Manager Eastern PA Inpatient

Onward Behavioral Health