Regional Property Manager

Overview

The Regional Property Manager is responsible for overseeing a portfolio of properties of approximately 2000 units in multiple locations. The Regional Property Manager will oversee Property Managers, Senior Property Managers and Multi-Site Property Managers within their portfolio. The Regional Property Manager will ensure that each property meets or exceeds its financial performance targets and ownership objectives.

This portfolio is inclusive of OH, IL, MO and IN. Travel is required amongst porfolio on a regular basis.

Qualifications

Training/Education

• College degree in finance, property management, business, real estate, or other applicable degree preferred

• CPM or CAPS designation a plus

• Valid Driver's License and reliable transportation a must

• Travel will be required

Experience/Skills

• Minimum of seven years of progressive property management experience managing a portfolio of at least 1500 units in multiple markets preferred.

• Minimum of five years of successful supervisory experience including managing a large team, senior or multi-site managers.

• Successful background in hiring, coaching, and developing employees.

• Strong background in managing diverse types of multi-family communities including new construction, conventional, student housing, LIHTC and HUD projects preferred.

• Focus on marketing, lease-ups, rehab and repositioning assets.

• Experienced in financial reporting, budget planning, expense monitoring and profit and loss responsibility of properties.

• Excellent computer skills, with emphasis on Microsoft Office; Yardi, P2P and LRO.

Special Requirements

• Demonstrates a passion for winning

• High-energy, enthusiastic

• High learning agility

• Coachable

• Provides and solicits feedback

• Embraces change

• Values and promotes teamwork

• Customer-centric; puts customer needs first

• Exceptional analytical and problem-solving skills

• Strong interpersonal skills

• Highly developed verbal and written communication skills

• Close attention to detail, strong organizational skills, and ability to prioritize and multi-task

• Ability to manage multiple assignments with changing priorities

• High degree of accountability, sense of urgency, flexibility, and adaptability

• High degree of professionalism and integrity

Responsibilities

• Monitors expense controls and implements initiatives to achieve a 45% Operating Expense Ratio.

• Implements annual budget process.

• Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write-offs to achieve <1% delinquency by end of month.

• Increases property CNOI annually to meet or exceed property budgets.

• Conducts monthly financial reviews with on-site Property Managers, Senior Property Managers, Multi-Site Property Managers, and addresses variances.

• Partners with the RVP to establish and implement a monthly forecasting process for each asset.

• Makes recommendations to the RVP and Asset Manager for capital improvement projects within budget parameters.

• Conducts a minimum of 12 monthly site visits per property annually, completing quarterly site checklists 4 times annually, with more frequent visits to troubled assets implementing plans to address issues.

• Holds properties accountable for company standards on curb appeal and asset preservation, and reviews with site staff during visits.

• Ensures marketing initiatives and advertising/leasing plans are developed and executed.

• Oversees the appropriate utilization of Reserve for Replacement and/or Residual Receipts for funding capital improvements and/or operating deficits.

• Identifies and makes recommendations to RVP and Asset Manager on ancillary income sources to increase property revenues.

• Creates and implements action plans for under-performing assets.

• Works with Compliance as the liaison with regulatory agencies and executes on follow-up (i.e. IHFA, HUD, etc.).

• Communicates with outside owners, investors, and/or delegates as appropriate.

• Ensures accuracy of and delivers monthly executive summary and variance reports.

• Ensures that owner reporting packages are accurate and delivered to clients in a timely fashion.

• Documents and archives all communications with owners/clients.

• Serves as a team member in the various processes of acquisitions, dispositions, fee managed and new construction, providing assistance and feedback on the marketability and management of assets.

• Participates in the completion of the due diligence process on third party management opportunities and potential acquisitions.

• Recruits, selects, trains, supervises, and counsels management staff in accordance with company policy and EEO guidelines.

• Performs employee appraisals and administers appropriate action.

• Develops site team members for future growth with the company.

• Holds teams accountable to ensure policies for property operations are adhered to.

• Makes recommendations to RVP and HR to establish goals and incentive compensation programs for all management staff and ensures they are implemented consistently.

• Conducts a minimum of quarterly staff meetings with management staff to address property performance, policy issues and other corporate business.

• Manages employee relation issues with Human Resources.

• Ensures best pricing is achieved through bid process for all supplies and services, as well as cap ex managed by Property Management.

• Reviews EEO and EHO complaints with RVP, HR, and Legal Department.

• Works with in-house legal counsel in managing property related litigation.

• Partners with support groups to effectively manage the portfolio, including Accounting, Marketing, IT, HR, Development, Construction, Compliance, and Operations.

• Develops, completes, and distributes all reports in a timely fashion as required.

• Achieves established KPI's and company goals.

• Works with BCS to ensure proper assignment of cap ex projects to their department and timely execution of cap ex plans.

• Other duties as assigned by the RVP.

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