Regional Program Officer (07082)

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Senior and Long Term Care, Community Services Bureau.

The Regional Program Officer is responsible for ensuring that Montanans with disabilities and the elderly are receiving appropriate quality Medicaid long-term care services. Responsibilities include: administering bureau programs in a particular region of the state, serving as liaison between the central bureau and division staff and stakeholders; ensuring services meet minimum quality standards established by the department; identifying, providing, and coordinating ongoing training needs to provide correct understanding and ensure correct service delivery based on system changes/updates, organization changes, quality assurance reviews and demonstrated user needs; and receiving requests for policy clarification, analyzing and researching problems, and coordinating with other program officers as needed to respond to policy questions.

Why Join DPHHS

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Demonstrated knowledge of community resources, long term care or programs and services for disabled or elderly persons.

• Knowledge of and skill in training methods and techniques.

• Ability to interpret policies, rules and regulations.

• Skill in problem identification and resolution.

• Conflict management ability.

• Analytical and decision-making abilities.

• Ability to communicate clearly verbally and in writing.

• Demonstrated cultural sensitivity.

• Meet minimum qualifications:

• Bachelor's degree in behavioral science, human services, social work, nursing, family science, human development and counseling, education, public health or closely related field.

• Requires two years of experience in community social or health-related fields with demonstrated knowledge of community resources, long term care or programs and services for disabled or elderly persons.

• Experience working with disabled or elderly individuals is desired.

• An alternative to the above education experience could include an associate degree in nursing and at least four years of experience working with disabled or elderly individuals in community social or health related fields with demonstrated knowledge of community resources or long care.

• Other combinations of education and experience may be considered on a case-by-case basis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter

• Resume

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position is a mandatory reporter of suspect abuse, neglect, or exploitation of individuals over the of 60 and those with disabilities of the age of 18.

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.

The primary location for this position is open for consideration contingent on available workspace. Specific conditions will be provided by the supervisor and must adhere to state and DPHHS policies.

This position is open until filled with frequent screening of applicants.