Regional Operations Manager - Quincy Compressor - Charlotte, NC

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.

We are looking for a CTS Regional Operations Manager to join our Service Team on our journey for a better tomorrow.

Your role

This position will play a key role in planning and executing the strategic direction of the CTS business in the East region. You will be responsible for managing the dynamic world of CTS operations, striving to understand the needs and expectations of our customers, increase collaboration and create synergies between the various regional teams. You will be responsible to establish key action plans to drive operational excellence, keep variance under control and increase utilization while conducting capacity planning for future business growth.

The ability to drive successful CTS performance in your region will depend on your ability to manage and lead the service team, including technicians, service managers, planning and administration functions; collaborate with the sales team in the region; drive service excellence through process, procedures and close follow-up of the key operational KPIs and their drivers.

• You will implement strategic plans to drive and exceed establish goals.

• You will provide leadership and supervision of Service Managers in the region.

• You will manage and develop regional service team into a modern, professional and cost efficient business unit with customer focus.

• You will oversee the regional service team, taking actions to improve operational performance and efficiency both in short and long term.

• You will work in tandem with Service Managers, Planners and Sales to have a fluid cradle to grave process in service management, maintaining WIP under control.

• You will facilitate the toolbox meeting process involving stakeholders from all areas in the organization, driving safety and increasing competence levels.

• You will prepare and implement training plans supported by the Technical Support team in Bay Minette.

• You will implement an effective installed base management process to safeguard the data quality in BPCS and Salesforce.com.

• You will ensure proper ServicePlan management through standard tools and in alignment with the strategy set by the Central Team in Bay Minette.

• You will monitor compliance with internal rules, specifically ensuring alignment of all regional service operations to other regional and national service operations.

• You will enhance CTS division and Quincy reputation and brand image by consistently working to implement Quincy's core values.

In return, we offer you

• We believe there is always a better way. Open for change and feedback is what defines our culture.

• We support you on your journey: individual learning opportunities, world-wide job opportunities, and on the job training.

• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety and your role in safety.

• We offer a fair compensation package.

• We offer health insurance, paid leave, and retirement benefits.

• We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.

Location

You will be on-site in our Covington, Georgia location. #LI-Onsite

If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case-by-case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.