Regional Operations Manager, Global Security Operations Center (Gsoc)

XThe application window will be open until at least July 4, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 10 years of experience in law enforcement, intelligence or a military role or equivalent private sector experience.

• Experience working in a Security Operations Center.

Preferred qualifications:

• Deep knowledge and experience with security technologies including CCTV, Access Control, and Incident Management Systems.

• Proven track record in managing security operations and security personnel and delivering high quality, customer-oriented security programs.

• Ability to lead projects by navigating priorities, measurable objectives, dependencies, planning, resourcing, scheduling, budgeting, implementation and subsequent monitoring.

• High ethical standards with proven ability to handle highly confidential and sensitive information; excellent judgment, discretion and diplomacy.

• A strong understanding of global geopolitical trends and emerging threats and risks.

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

The US base salary range for this full-time position is $147,000-$221,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead a team of GSOC employees and oversight of GSOC vendors. Lead GSOC operations during crisis and incident response and coordinate with other parts of GSRS and the GSOC ecosystem as required. Oversee all GSOC deliverables on a given shift.

• Analyze, develop, and strengthen GSOC processes and procedures; spearhead development and integration across the GSOC ecosystem. Empower the team to utilize the resources and knowledge necessary to manage incidents and escalations.

• Manage GSOC support requests and field requests from stakeholders. Manage the GSOC AO's & KR's assigned to them. Communicate and collaborate effectively with leadership and cross-functional colleagues, both inside and outside of Global Security & Resilience Services (GSRS).

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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