Regional OEM Suppliers Account Manager

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo, and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today!

UCT is seeking an experienced Regional OEM Supplier Account Manager to join our team in Scarborough, Maine! This role will be responsible for developing, maintaining, and expanding relationships with the suppliers of semiconductor wafer fab equipment (WFE) manufacturers to maintain and expand SSB's revenue stream of parts cleaning services. This position requires a versatile and driven individual with excellent verbal/written communication skills and tenacious execution of tactical plans.

Essential Duties and Responsibilities:

• In support of and cooperation with the Global Account Manager for this OEM, help translate strategic plans into practical actions that result in maintaining current market share positions working with these OEM Suppliers' large networks.

• Overseeing a large portfolio of customers, understanding their needs, and ensuring the delivery of services.

• Develop and maintain relationships with key decision-makers at customers.

• Communicate weekly and monthly via written and verbal reports on progress and issues at key customers with recommendations as to the next steps needed to Global Account Director and meet deadlines.

• Develop and maintain a Regional Account Plan, providing monthly updates.

• Engage, plan, and develop new onboarded customers belonging to this OEM Supplier network.

• Enhance current customers and business opportunities by working with regional resources.

• Offer monthly forecast reports determining revenue vs. goal forecasts and inform management on new regional new developments.

• Analyze his/her region's and manage controllable KPI's, adjust actions based on conclusions.

• Inform customers issues to Customer services, Quality, Engineering, or Operation for suitable action.

• Resolve customers issues and ensure highest level of quality service by coordinating with Customer services, Quality, Engineering or Operation and management.

• Act as an escalation point for helping to close larger or more complex issues as needed.

• Furthermore, as a regional manager, it is essential to lead and encourage the workforce in the joint effort to reach sales goals and customer satisfaction.

• Travel to visit OEM suppliers - 40% travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills and Abilities:

• Strong communication, negotiation, and presentation skills.

• Excellent relationship management: Easily establish trust relationships across personality types and cultural backgrounds.

• Strong Time management skills.

• Execution excellence & accountability

• Experience in a matrix organization.

• Skills, experience and training in technical sales and customer support, and additional background in technical service, product management and application development.

• Very strong Word, Excel and PowerPoint skills.

Educational/Certification Requirement:

• Bachelor's degree in Business, Management, Business/Administration, Engineering, Marketing, Communication, Leadership.

Experience Requirement:

• Prior experience in technical sales and/or account management

• Ability & willingness to work at all levels of the organization to get the job done.

• Know-how on industry and markets, knowledge about products, applications and competition.

• Experience with semiconductor manufacturers (IDM's) and/or Wafer Fab Equipment companies.

• Analytical, with good judgment, business sense, and problem-solving skills.

• A team player, yet able to work independently.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

UCT offers an excellent benefits package to all full-time employees, which includes medical, dental, vision, 401(k), and paid time off.