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Regular or Temporary:
Language Fluency: English (Required)
Please review the following job description:
Develop and lead a mortgage sales team of Mortgage Loan Officers (MLOs), including active personal participation in sales efforts, supporting relationships between MLOs and partners within BB&T for the benefit of the client; coaching and modeling sales techniques with emphasis on coaching and developing team members to source mortgage loan opportunities from internal and external referral partners.
Note: The level of Regional Mortgage Manager is primarily dependent upon annual budgeted production and other variables as recognized by Mortgage Lending.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1.Develop, communicate and execute Mortgage Lending team strategic plan within the context of BB&T Mortgage policies and BB&T marketing strategy. Plan to include production, staffing, marketing, calling efforts, and support of strategic initiatives, as well as other items that may arise.
2.Ensure effective participation in outside calling sales efforts to maximize on market share gain opportunities.
3.Ensure effective participation in sales processes to maximize Integrated Relationship Management (IRM) opportunities for other Bank products.
4.Continuously improve Mortgage team marketing and sales effectiveness through sales leadership, including coaching and counseling, feedback, and reinforcement and support of the Bank's sales and credit cultures.
5.Continuously improve client service quality through superior management of team mortgage processes and relationship building with clients and other Bank associates (IRM partners). Meet or exceed agreed upon client service quality standards.
6.In conjunction with Community Reinvestment Act (CRA) coordinators and other regional staff, lead affordable housing efforts in specific managed geographies to effectively serve low-to-moderate markets.
7.Develop Mortgage Lending personnel through proper selection, training, performance, evaluations, rewards and leadership.
8.Understand and communicate Mortgage Lending strategy, policies and procedures to customers, associates, internal and external referral sources, and the market generally.
9.Ensure adherence to Mortgage Lending policies and procedures, including government regulations, secondary market requirements, acceptable compliance and quality control audit performance.
10. Knowledge of local market conditions, competition, product and process trends and competitive position. Make recommendations, as needed or requested, regarding mortgage lending delivery capabilities.
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.Bachelor's degree or equivalent education and related training
2.Five years in origination or management experience
3.Very good understanding of mortgage lending, knowledgeable in all types of mortgage loans, and effective in managing the IRM process
4.Understanding of mortgage lending, general grasp of mortgage industry fundamentals, understanding of the importance of integration between the mortgage, retail and commercial areas of the Bank
5.Ability to manage production level officers, interface productivity with loan administration staff, outside and internal referral sources, fellow associates
6.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
7.Ability to travel, occasionally overnight
1.School of Mortgage Banking graduate
2.Proven sales leadership skills
BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
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