Regional Manager

SP Plus Corporation Manhattan , NY 10024

Posted 2 months ago

Overview

As a Regional Manager, you will be responsible for oversight of the successful operation of locations in your assigned portfolio, business development, budget attainment, client satisfaction and talent development.

Benefits of working at SP+

  • Competitive wages

  • Excellent benefit packages for eligible full-time employees including Medical, Dental, Vision, Life, Disability, Accident, Norton LifeLock, Flexible spending account plans, a Company Match 401k plan, and Vacation. (Depending on location could vary)

  • Work for a company that cares about our environment and our people. Visit www.spplus.com to view our awards.

  • Get paid as you earn through Payactiv! You don't have to wait for payday to get paid. Payactiv also offers smart budgeting and savings tools and discounts on everyday needs.

  • Learn and grow with SP+ University, our internal training program with many courses and training available to grow your career.

Responsibilities

Budget Attainment

  • Oversee the development and attainment of regional operating plans and budgets and reforecasts

  • Participate in the development of regional financial and operational goals and achieve determined goals

  • Monitor regional financial and operational results to ensure profitability of existing locations within assigned region

Client Satisfaction

  • Build strong personal relations with clients

  • Ensure the continuation of an ongoing mutually beneficial relationship with clients through regular contact and communication

  • Develop, execute and monitor client and customer satisfaction surveys and take remedial action where appropriate

  • Communicate major unplanned discrepancies in the location budget to client

  • Provide recommendations to clients regarding various pricing/volume strategies to maximize revenue

  • Ensure self-audits are being conducted at facilties and the appropriate actions are being taken to address deficiencies

  • Identify at risk locations and execute plan to ensure retention

  • Ensure locations within assigned Region(s) are in compliance with contract

Business Development

  • Facilitate the development of new business and maintain, extend, and expand the profitability of existing business and its operation within an assigned regional area, which will include: Account Planning; Lead Generation; Opportunity Qualification; Problem Definition; Proposals/RFPs; Operational Planning; Closing and Onboarding.

  • Negotiate or gain agreement on the contract terms with a new client

  • Sell additional products and services to existing accounts, or increase the usage of existing products and services

  • A 65/35 operating/marketing split is assumed

Talent Development

  • Ensure the development of each subordinate's effectiveness by ensuring that a development plan is created and executed per plan, providing mentoring when needed and taking remedial action where a subordinate's performance is unacceptable

  • Create and develop a "level playing field" for advancement and development of talent

Qualifications

This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.

  • 5 plus years of managing multiple locations, stores, properties (prior parking industry experience a plus)

  • Proven track record of successfully meeting/exceeding budget expectations, development of new business and developing strong client relationships

  • Bachelor's Degreep preferred

  • Other key competencies include: financial analysis skills, familiarity with contract structures and required terms; presentation skills; negotiation skills; and strong verbal/written communication skills

  • Computer skills: Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint); Prior experience with budgeting software, Salesforce, P&L Review systems preferred

  • License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.


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Regional Manager

SP Plus Corporation