Regional Manager - GA - On Site

Job Summary

As the Regional Manager at our company in GA, you will play a pivotal role in driving same-store growth and ensuring operational excellence across four general dentistry practice locations. We seek a proactive leader passionate about maximizing opportunities within our practices and supporting the Executive Director with company-wide initiatives. If you are ready to dive into daily operations, foster a culture of continuous improvement, and contribute to strategic growth, we want to hear from you.

Responsibilities

• Leadership and Mentorship: Guide and train practice teams, promoting continuous learning and professional development.

• Operational Excellence: Oversee Profit & Loss (P&L), staff scheduling, payroll, and accounts payable to ensure efficiency and financial health.

• Patient Experience: Maintain exceptional patient experiences and address issues promptly.

• Growth Strategies: Collaborate on marketing efforts to drive patient growth and retention, focusing on same-store growth.

• Policy and Compliance: Implement and enforce policies and procedures to ensure compliance and operational efficiency.

• Quality Control: Manage professional licenses and certifications, maintaining high standards of quality and compliance.

• Safety and Well-being: Uphold safety procedures and regulations to protect patients and staff.

• Flexibility and Adaptability: Tackle additional duties and challenges as needed to ensure the success of our practices.

Knowledge, Skills, and Abilities

• Integrity

• Accountability

• Customer-centric approach

• Effective leadership

• Experience in P&L Management

• Flexibility

• Results-driven mindset

• Strong organizational skills

• Attention to detail

• Proficient in time management

• Excellent communication skills (verbal/written)

Qualifications

• Education: High School Diploma or equivalent (Bachelor's degree preferred).

• Experience:

• 5+ years of leadership/management experience with direct customer interaction.

• 5-7 years in a professional environment.

• 5 years of dental office management required.

• Technical Skills: Proficiency in Eaglesoft and Carestack preferred; strong understanding of marketing strategies and Microsoft Office Suite.

• Knowledge: Solid grasp of P&L management, labor laws, and regulatory guidelines (OSHA, HIPAA, CDC).

Key Performance Indicators (KPIs)

• Office Production

• Office Collections

• No-shows and cancellations (10% or less)

• Completion of follow-ups daily (100%)

• Annual patient value