The Regional Loss Prevention Manager Fulfillment Center (FC) leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection through design of physical infrastructure processes across North American fulfillment centers. The RLPM is a key member of the operation's organization, working with the FC Operational team and cross functional teams throughout the organization. This leader will promote a culture where a diverse mix of talented people will work together to be customer obsessed, earn trust, and establish a collaborative environment in effort to meet our goals.
The position will have direct reports overseeing multiple sites and is field-based and can sit in PHX, SNA, or ONT (Phoenix or SoCal).
Key Responsibilities include:
Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
Assisting with investigations of internal and external theft or fraud and conducting interviews when appropriate
Effectively addressing security incidents, including potential and actual work place violence incidents per policy, as well as conducting testing of the incident response plans
Ensuring that team members understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
Ensuring Internal Controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
Serving as department's liaison and security subject matter expert
Developing business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes
Recruiting, hiring, developing and retaining candidates who raise the performance bar of the security services organization when needed
Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced ambiguous environment while prioritizing and managing multiple responsibilities