Working independently, the Regional Loss Prevention Leader minimizes the financial losses of GameStop's retail operation related to theft. The Regional Loss Prevention Leader works closely and consultatively with Human Resources and Store Operations leaders to manage proactive programs of deterrence that include regular audits, training and incident investigations. The principal business outcome for this position is to improve profitability by developing and implementing loss prevention programs. Associates in this position may interact with a supervisor as needed by either. Most activities are completed without a supervisor's advance approval.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Review loss prevention techniques and implementing proactive policies and standards to positively affect inventory shrinkage.
Collaborate with multi-unit managers to identify potential issues that may negatively affect shrink.
Conduct investigative interviews by phone or in person as necessary.
Completing weekly/monthly status reports within GameStop's expected timeframe.
Conduct independent investigations or upon management request; produce related case reports detailing each investigation.
Develop and maintain functional relationships with other retail loss prevention professionals and local law enforcement.
Document complaints against suspects and provide testimony in court as witness.
Conduct periodic audits on assigned stores and proactively establish action plans to correct deficiencies.
Perform additional tasks and project work as needed.
Authenticity Gaining other people's trust by demonstrating honesty, behaving consistently and acting in accordance with moral, ethical, professional and organizational guidelines.
Building Functional Partnerships Identifying opportunities and taking action to build functional relationships between one's own area and other areas, teams, departments, units or organizations, both external and internal, to help achieve business goals.
Coaching Provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
Navigating Complexity Proactively and quickly making sense of complex issues; responding effectively to complex and ambiguous situations; communicating complicated information simply.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
High school diploma or GED required; bachelor's degree in loss prevention, criminal justice or related field from an accredited program preferred
At least 5 years of related loss prevention experience required experience in a multi-unit retail environment preferred
Ability to travel unaccompanied up to 70% domestically, including overnight stays
Ability to move unassisted through stores for extended periods of time (up to 12 hours/day)
Ability to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders
Ability to work extended hours, including nights, weekends and holidays during peak seasons and for special projects
Successful completion of Wicklander-Zulawski interrogation training preferred