Telecare Corp. Tumwater , WA 98511
Posted 3 weeks ago
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare Family, Tumwater Evaluation and Treatment (E&T) is a 16-bed inpatient secure facility for adults, ages 18 and older, diagnosed with a serious mental illness, who are experiencing a mental health emergency.
Shifts Available:
Full Time; Shift Hours and Days vary as needed
Expected starting wage range is $67,724.80 - $83,214.56. The full wage range goes up to $99,013.72. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
In this an entry-level management position and under the direct supervision of the Regional Director of Operations, the Regional ITA Team Lead provides leadership, coordination and supervision to court liaisons and collaborates with other community partners and agencies.
ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
Establishes and maintains a recovery culture and philosophy within Telecare programs
Supervises in the assigned region facility court liaisons, including:
Coordinating legal functions of inpatient facilities
Providing consistent supervision, including support, consultation, and provision of clear and concise expectations regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality Improvement
Establishing and defining standards which ensure legal sufficiency is met pursuant to RCW 71.05
Monitoring and assessing the quality of legal documentation and expert testimony rendered by court liaisons at each facility and identifying problems and recommending corrective action (as needed)
Providing individual/group education and training as needed
Ensures Telecare programs function smoothly within the larger behavioral health system, including:
Developing and maintaining strong relationships with Thurston and Mason court officials, including judicial officers, judicial assistants, court administrators, attorneys, paralegals and county clerks
Regularly representing the corporation professionally at Involuntary Treatment Act (ITA) court meetings
Contacting court officials for the purpose of gathering feedback on court liaison performance
In collaboration with facility administrators/clinical directors, recommends and establishes policies and procedures specific to civil commitment and referrals to inpatient programs
Continually monitors ITA legislation in WA state and informing Telecare administrators/clinical directors of legislative changes specific to civil commitment
Collaborates with other staff in the implementation of corporate initiatives, and other services, as needed
Travels to Telecare facilities frequently
Remain available to assist at other Telecare facilities (consult) as needed
Provides weekend/on-call service/back-up and crisis intervention
Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
QUALIFICATIONS
Required:
Fully licensed or working towards licensure with an active associate license for their specific discipline
Masters or higher degree in the Behavioral Health / Social Services arena or related field
Qualifies as an MHP in the state of Washington pursuant to RCW 71.05
One (1) year supervisory experience or supervisory training within six (6) months of employment
Two (2) years post-graduate direct clinical experience in a mental health setting
Two (2) years demonstrated ability in preparing court testimony and acting as a liaison to the courts related to behavioral health proceedings
Must travel to assigned programs
Must have experience working with mental health and substance use consumers, families and advisory boards
Sensitivity to multi-cultural populations and issues
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
Preferred:
SKILLS
Excellent written and verbal communication skills
Ability to contribute to policy and procedure development
Understanding of local system of care and how the program fits within it
Ability to maintain excellent relationships with members served and community partners
Ability to work effectively as a member of a multidisciplinary team
Thorough understanding of client rights
Knowledge of persistent mental illness and basic medical and psychiatric terminology
Clinical philosophy and administrative practices must align with and promote Telecare recovery beliefs, mission, and vision
Ability to train, empower, and lead staff to embody above elements in daily interactions with colleagues, members served, and other service providers
Thorough understanding of the rights of members served and related legal processes
Effective written and verbal communication
Ability to assess safety risks
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, twist, push, pull, and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach, and to do simple grasping and required to drive.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Telecare Corp.