Are you looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!
Who are we?
SOLitude Lake Management - a proud member of the Rentokil family of companies - provides aquatic management services to lakes, ponds, reservoirs, and wetlands. SOLitude offers a wide variety of services including fishery programs, algae and aquatic weed control, mechanical harvesting/hydro-raking, installation/maintenance of fountains and aeration systems, and water quality testing.
What do our Regional Directors do?
The Regional Director of Technical Services reports to the VP of SOLitude Lake Management. This position will lead an operating region composed of multiple districts for SOLitude Lake Management. The Regional Directors role will be responsible for the overall management, strategy, guidance of people and performance of the business.
Responsibilities include but are not limited to the following:
Assist district leadership and endorse for Home Office review (if required) key goals and objectives that fit within overall company missions, visions, and values
Help district managers and coworkers identify strengths and weaknesses and areas of opportunities
Monitor implementation and help adjust as circumstances require and through regular review help the district unit maintain focus on key objectives
Provide input to and approve District staffing levels and help relate objectives to staffing needs
Responsible for "championing change" in programs and district processes including implementation of company policies and procedures
Gather "ideas that work" (best practices/benchmarks) from other districts within region, other regions, and Home Office support functions
Help Home Office support functions create best practice models and provide proper balance between best practices and local diversity
Play a supporting and auditing role with operations, sales, and office leadership positions
Both monitor/assess quality of and be an active participant in the coaching of all levels of district coworkers
Play a similar role in the goal setting, performance review, and disciplinary processes
Serve as a resource when a district is short-handed through arranging for help from outside the district and/or stepping into a vacant position and providing short term coverage
Serve at the level above the district for resolving customer disputes, complaints, and claims handling
Perform quality assessments by assisting in QAI's with district leaders for largest customers
Responsible for providing input/review and development of company policies and programs as a member of the Senior Leadership Group
Monitor effectiveness and quality of interaction between district and Home Office functions
Through Regional Sales Management functions, promote sales training, sales recognition and effective sales practices
Play a key role in acquiring and merging new companies into existing operations or establishing new districts through "start-up" activities Leadership
What do you need?
Bachelor's degree in a related area, BA or BS required; Master's degree a plus.
Strong background in management, sales, training, relationship development and/or excellent customer experience
7-10 years' relevant work experience in a District Manager or relevant position required.
Experience in branch based, route based business is expected.
Experience analyzing financial reports, in a complex, fast-paced environment
Aquatic Industry experience preferred but not required.
Must possess superior verbal and written communication skills.
Excellent organizational skills with a heightened sense of attention to detail are key characteristics of the perfect candidate.
Strong interpersonal skills that allow for healthy internal and external relationships are a must.
Experience working with cross-functional teams including sales, marketing, and product management.
The ability to lead and manage a staff along with multiple projects simultaneously is required.
This is a full-time position. The Director of Technical Services may report to an office, but can also work remotely. Some time will be spent traveling. There will be overnight travel required.
Work Schedule: This job has regular office hours but may have extended hours due to time-sensitive deadlines or required travel. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Evening and weekend work will be required as job duties demand.
Must pass pre-employment background screen and drug test
Must possess a valid driver's license and pass motor vehicle record search
Why Choose Rentokil?
A career with Rentokil is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.
Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.
Professional and Personal Growth:
Robust Paid Training & Professional Development Path
Opportunity to grow
Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
Outstanding Company-Paid Short Term Disability
Access to Long-Term Disability Insurance
Wellness Reimbursement Program
Employee Assistance Program that offers services such as free counseling services, will preparation, discounts to health clubs, and other benefits
Company-paid sick time
Savings & Retirement:
401(k) retirement plan with highly-competitive company-matching contributions
Holiday Savings Club option with company-matching funds
Employee Discounts (includes many offerings, including cellular/mobile service, health clubs, and more)
Vacation Days & sick days
Company-Paid Holidays & Floating Holidays
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.
Link to Federal employment poster:
Pay Transparency Nondiscrimination Provision