Regional Director Patient Access

This position is incentive eligible.

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Regional Director Patient Access today with St. David's Medical Center.

Benefits

St. David's Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Regional Director Patient Access. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As the Regional Patient Access Director, you will be responsible for hospital-based Patient Access Directors who manage daily operations of all Patient Access functions. You will coordinate initiatives and operations with hospital leadership representatives from facilities associated with the SSC. You will interpret policies and procedures, recommend changes as appropriate, and provide relevant feedback to SSC, Solutions Management and SSC Implementation leadership. As the Patient Access leader, you serve as a key promoter of the SSC as a service organization that strives to meet and exceed the needs of its customers.

Ideal candidates will live in or around the Austin, TX metropolitan area. Candidates must be willing and able to travel to El Paso, TX, on a monthly basis for facility visits.

In this role, you will:

• Oversee hospital-based Patient Access Directors and coordinate initiatives across facilities to ensure standardization and sharing of best practices

• Provide relevant guidance for hospital-based Patient Access Directors and other SSC Directors to resolve internal and external issues

• Inform SSC COO of any significant issues in the Patient Access area (e.g., Pre-registration delays, pre- authorization backlogs, etc.)

• Inform Patient Access Management and staff regarding payer requirements, significant changes and developments

• Ensure quality review measurements are in place at each facility

• Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in SSC Service Level Agreements

• Coordinate and promote implementation and monitoring of standard masterfiles, processes, reporting and education programs

• Assist Solutions Management and SSC Implementation staff in company-wide initiatives such as the development of operational models, education programs and national contract compliance

• Develop specific objectives, budgets, and performance standards for each area of responsibility

• Identify and implement process improvements to lower costs and improve services to facility customers

• Assume a lead role for innovation, knowledge sharing and leading practices identification within the SSC and among peer group

What qualifications you will need:

• Bachelor's Degree in Business or related field required. If a desired applicant does not have a Bachelor's Degree the requirement can be waived IF they are currently in a Bachelor Degree program.

• Minimum 5 years' healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval.

"Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Regional Director Patient Access opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.