Regional Director Of Operations

Compass Group USA Inc Austin , TX 78719

Posted 3 months ago

  • We have an opening for a REGIONAL DIRECTOR OF OPERATIONSposition.

  • Location: Note: online applications accepted only.

  • Requirement: Travel extensively as needed


  • You can now chat or text-to-apply, in addition to our standard online apply. Just text JOB to 75000 & search for the requisition ID number342558 . Click hereto view more.

  • You can now prerecord video introductions. Be more than just words on a resume and get in front of the hiring manager faster. Click hereto get a sneak peek preview.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Working for Morrison Community Living is more than a job it's a calling. We are the leading provider of dining, nutrition, wellness and community services to America's senior living communities. From our sustainable food practices and innovative culinary programs to housekeeping, plant operations and landscaping, we enrich the lives of seniors every day. To do that, we need the best and brightest to work with us. We're seeking talented people who have a passion for seniors. We're making a difference every day. Are you ready to join us?

Full time associates at Morrison Community Living are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • And other voluntary benefits

Job Summary

We are seeking a Regional Director of Operations to support senior living communities primarily in the Texas marketplace.

Key Responsibilities:

  • Plans and directs the operation of the assignedaccountsin support the Key Performance Indicators

  • Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members

  • Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts

  • Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction

  • Participates in the sales process for the acquisition of new business

  • Monitors financial reports of theaccountsto ensure budgetary compliance with Regional and Corporate goals

  • Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources

  • Interfaces with existing clients to maintain client satisfaction and account retention

  • Resolves client, resident,and customer satisfaction or employee related complaints thathave been elevated from


  • Interfaces with legal and human resources to obtain procedures for various customer and employee related charges

  • Conducts appropriate annual and semi-annual performance evaluations

  • Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline

  • Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact

  • Participates in ResidentVisitation rounds with account management team during each site visit, ensures that Company Resident Visitation policies and procedures are followed

  • Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources

Preferred Qualifications:

  • Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experience

  • Proven ability to manage a team of six or more manager-level team members

  • Minimum of twoyears' experiencein multi-unit foodservice management

  • Experience with multi-unit foodservice management with a combined managed volume of $5million or greater

  • Strong track record of driving customer satisfaction

  • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

  • Proven ability to mentor and develop team members

  • Excellent written and verbal communication skills

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

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Regional Director Of Operations

Compass Group USA Inc