Regional Director Of Dining Services

LCS Senior Living Kentucky , AR 72019

Posted 3 months ago

The Portfolio Director, Dining Services directs food service operations within the assigned community portfolio, including dining room operations and dining delivery services. Oversees plans and strategies for vendor service and quality, inventory management, and ensures effective cost controls are in place. Creates plans and mechanisms to ensure dining services are properly positioned to deliver high-quality menus centered on high nutrition and quality. Creates strategies and works with community-based dining personnel to ensure the dining experience for residents delivers entertainment and engagement with the community. This position provides leadership and guidance for community-based employee training, talent development and retention, and hospitality standards within the Food & Beverage discipline. Follows all applicable federal, state, and local laws and regulations to ensure sanitary and safe operations. The ideal candidate should embody culinary expertise, be a people person at their core, and is excited by serving seniors.

Experience is Everything;

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You'll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.

The Role:

  • Provides management consultation and support on all dining services matters for the Equity Life Plan portfolio of LCS-managed communities and employees in the assigned group.

  • Work with the community team to develop dining services goals and plans that will elevate the caliber of dining operations, add value, improve margin for F&B operations, and innovate through new programming ideas.

  • Work with the community team to ensure the LCS Quality Standards Manual is implemented and reviewed via the Quality Standards Checklist.

  • Manage the overall budget for assigned communities with the proper use of CPS vendors and DCS-approved items in accordance with the Capital Asset and Inventory Policies.

  • Keeps abreast of all Federal, State, and local government regulations, especially food safety and CMS, affecting the dining services function and participates in developing or changing policies as needed. Reviews edits and recommends changes to community dining services.

  • Ensures a consistent application of policies, procedures, and practices within the assigned area of responsibility.

  • Provides consultation and direction regarding dining services talent management; including the movement of employees, training, and recruitment on an as-needed basis, will work with Directors of Operations Management and Executive Directors to deliver coaching, motivation, and performance improvement plans for key community-based F&B personnel.

  • Provides direction and assistance to LCS-managed communities on dining services policy development. Conducts consults and provides supports on-site to communities on issues such as new programs, annual planning, budget management, and vendor management, etc.

  • Ensures proper training is available and provided to dining room personnel.

  • Consults with and assists in the development of community-based training programs in conjunction with LCS-identified external training partners.

  • Completes LCS site visit reports following on-site visits to communities.

  • Provides consultation and direction to communities for staff training in food safety, OSHA-mandated training, and other required training.

  • Work with communities to implement LCS Best Practices to drive resident satisfaction and address low resident satisfaction scores.

  • Review's resident and employee surveys for service and employee concerns and develops solutions with Directors of Operations Management Executive Directors and Food & Beverage Directors to address.

  • Manages and participates in relevant projects.

  • Will instill a SalesFIRST discipline within the Food & Beverage function.

Experience:

  • Bachelors' degree in hospitality management or related field.

  • At least 10 years progressive experience in the food industry required.

  • Must hold any relevant food handling/sanitation licenses or certificates

  • Experience in a senior housing community is preferred

Knowledge & Skills:

  • Must demonstrate excellent verbal and written communication skills and have the ability to communicate and present in person, in writing, and on the telephone. Must be an effective presenter with both large and small groups.

  • Must be able to generate a warm, friendly and caring manner on the first impression.

  • Maintains working knowledge of regulations that impact the senior living industry and relevant state and federal laws.

  • Skilled in public speaking.

  • Utilizes leadership skills to influence outcomes at both corporate and community levels.

  • Provides leadership by exhibiting confidence in self and others; ability to inspire and motivate others to perform well.

  • Exhibits strong employee management, communication, coaching, and development skills.

  • Capable of functioning on all appropriate computer software (Microsoft suite, and HRIS data systems) in order to be able to complete all aspects of the job responsibilities.

  • Possesses demonstrated skills and abilities to effectively manage, supervise, train and communicate with community personnel orally and in writing.

  • Is a self-starter and a forward-thinker.

  • Excellent project management skills.

  • Strong critical thinker and problem-solver.

Why LCS?

Industry leader. The Nation's second-largest senior living operator, ranked number one in customer satisfaction among senior living communities.

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match.

Collaborative culture. We're dedicated to creating a collaborative culture that provides an exceptional experience for every employee.

Charity and community involvement. We are recognized as a national team for the Alzheimer's Association and consistently a top contributor to United Way. We also support our employee's individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

Top Iowa Workplace. LCS employees truly believe we are an employer choice. This recognition is in large part due to the culture of excellence that our employees help deliver every single day.

LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com

Travel Frequency: 50-75%

Job Level: D

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Regional Business Director Cardiovascular & Metabolism MidCentral Region Janssen Pharmaceuticals Inc

Johnson & Johnson

Posted 5 days ago

VIEW JOBS 9/15/2021 12:00:00 AM 2021-12-14T00:00 Janssen Pharmaceuticals Inc., a member of the Johnson & Johnson's Family of Companies, is recruiting for a Regional Business Director, Cardiovascular & Metabolism to support the Mid-Central region which includes West Virginia, Ohio, Michigan, Indiana, Kentucky, and Tennessee. At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. Janssen Pharmaceuticals, LLC is part of the Janssen Pharmaceutical Companies. As Region Business Director (RBD) you will be: * Strategically leading a team of District Managers, Health System Managers, and Cardiovascular & Institutional Specialists within an assigned geographical region, who all call on those regional Health Care Providers in support of Janssen Pharmaceuticals products * Developing and executing business plans, customized to meet region's needs, while aligning to company, franchise, and brand strategies, and delivers compliant product sales growth and volume objectives, as well as effectively addressing the unique needs of the regional marketplace. * Leading the hiring and selection of new staff; motivating, mentoring, developing, and retaining a diverse team of individuals who are technically able and who consistently execute the strategies of the business plan to deliver positive business results. * Utilizing technology including the computer and internet applications to optimize efficiency, planning and coordination of efforts. * Identifying and coordinating resources; monitoring operating expenses; and maintaining key relationships that are critical for achieving growth and profitability targets, regardless of market conditions. * Elevating the region's sales teams to a higher performance, outcomes-focused, organization where Diversity & Inclusion are valued, and where the team's skills, knowledge, and abilities continually evolve to meet future needs. * Developing and applying next-generation analytics, knowledge of the marketplace, clinical, and customer expertise. * Coordinating efforts with business partners across the region and across accounts to deliver Customer Excellence * Coordinating selling activities; reducing redundancy; and achieve sales quotas, market share, growth, and other key sales metrics. * Managing a team of leaders. All levels of leadership are responsible for developing their team members to expand their skill sets, improve performance, maintain motivation and high levels of engagement. Qualifications Required Qualifications: * A minimum of a Bachelor's Degree is required while a Master's Degree in a related field or an MBA is preferred * Prior experience in people management is required * At least seven (7) years of related healthcare industry experience (Pharmaceutical, Biotech, Medical Device) is required * At least five (5) years of cross-functional experience in key Commercial roles (e.g. Sales, Marketing, Strategic Marketing, Access/Payer, Marketing, Analytics, Business Development etc.) with proven commercial capabilities is required * A deep understanding of the key stakeholders within the stated region is strongly preferred * The ability to maximize business opportunities and insights as well as strong ability to innovate, collaborate, and deliver results, are required. * Must live in the geography, or be willing to relocate to it; and possessing the ability to travel up to 50% (including overnights and/or weekends) is required Preferred Qualifications: * Cross-functional experience (beyond Sales and Sales Learning & Development) and Direct In-Line Marketing and/or Strategic Marketing experience is preferred * Related therapeutic areas expertise (including Cardiovascular, Diabetes or Pain Management) is preferred * Proven leadership skills consistent with the J&J Leadership Imperatives (Connect / Shape / Deliver / Lead) is preferred Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Primary Location United States-Ohio-- Other Locations North America-United States-Indiana, North America-United States-Kentucky, North America-United States-Michigan, North America-United States-Tennessee, North America-United States-Virginia Organization Janssen Pharmaceuticals, Inc. (6062) Job Function Sales Requisition ID 2105968080W Johnson & Johnson Kentucky AR

Regional Director Of Dining Services

LCS Senior Living