Regional Customer Service Manager

Advance in your insides sales career and move into this leadership role with a leading distributor of automation products offering competitive pay up to $70,000. Take advantage of this opportunity where you will gain extensive knowledge of Rockwell Automation products within a team environment with an incredible support system designed to help you succeed in your career Enjoy a solid benefits package along with career advancement opportunities throughout the organization.

Electrical Equipment Company (EECO), a leading distributor of Rockwell Automation products, is seeking a Regional Customer Service Manager to join our team in the Harrisonburg, VA area If you have 2 years or more of experience with inside sales in a distribution environment, Electrical Equipment Company (EECO) wants to hear from you Please click Apply or email your information to: eeco manager workrocket.com As a Regional Customer Service Manager , you will enjoy: Competitive P ay : Earn starting salary up to $70,000, depending on experience , plus bonus plan Excellent Day Schedule : Monday through Friday working 8:00am to 5:00pm, occasional overnight travel. Solid Benefits : including Medical, Dental, Vision, 3 weeks of PTO the first year, short term & long-term disability coverage, life insurance, 401k with company match up to 6%, tuition reimbursement and more Great Culture : EECO offers a supportive, low-stress work atmosphere where you can thrive both professionally and personally.

Career Growth : EECO provides opportunities for career advancement within our organization, where we support your growth and development every step of the way. Responsibilities: Hands on training and development of the NWVA staff to include business and vendor systems, product training, and soft customers services skills which include communication, conflict resolution, time management, and phone/email etiquette. In coordination with the RSM, develop and document standards for all inside sales and administrative processes and procedures Define measurable goals and build analytics that validate and communicate our ability to meet and exceed customer service expectation.

Consistent review of processes and bench mark analytics. Responsible for leading the team to continual growth in our overall ability to exceed customer expectations as measured by analytics. About the Company:

EECO is a full line electrical distributor that specializes in Industrial Automation and power solutions that provides solutions to reduce costs, increase reliability, and improve performance. Driven by ideas to make an impact for our customers, EECO invests in the capabilities required to increase understanding, drive recommendations, and take action . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.