Regional Customer Director

Astrazeneca Wilmington , NC 28412

Posted 3 months ago

At AstraZeneca, we're not afraid to do things differently. We're resetting expectations of what a bio-pharmaceutical company can be. This means we're opening up new ways to work, pioneering cutting edge methods and bringing unexpected teams together.

The Regional Customer Director will be part of the Respiratory brand team as well as support the Respiratory Biologics brand team and other stakeholders/partners across an area/region to identify and develop current/future External Scientific Experts (ESEs PULMs/Allergists) and other targeted Allergists & PULMS for activities based on Commercial Value to drive greater engagement and advocacy for the Respiratory Biologics Franchise. This position reports directly into the National Customer Director of Respiratory Biologics.

Main Duties and Responsibilities

Thought Leader Engagement & Advocacy Development

  • Responsible for quality, breadth & depth of AL & PULM Commercial ESE relationships at region/area level.

  • Identification & development of future ESE/influencers (up and comers).

  • Facilitate strategic engagements with ESEs at Regional/National congresses with leadership.

  • Utilize input from external thought leaders to help build market leadership, advocacy and commercial strategies, through appropriate tactics (Ad boards, Expert Panels, Symposiums and 1:1 engagements).

Collaborate & Partner

  • Link, leverage and expand AZs partner relationships with ESEs, AL and PULM Resp networks and Patient Advocacy improving disease state understanding and patient care.

  • Develop ESE Engagement plans & keep updated profiles for targeted customers.

  • Collaborate and work in close partnership with internal partners/stakeholders: Sales, Brand Team, Medical Affairs, Market Access & Global to ensure franchise has a market leadership presence with HCP and key accounts.

  • Support HCP side on Speaker's bureau work at a regional level.

  • Insights-shares pertinent insights back to National Customer Director, Regional Customer Director Team & other key stakeholders/partners.

Commitment to patients & marketplace

  • Establish AZ as a leader in Respiratory at local/Regional/National congresses/conferences

  • Responsible for leading small/medium regional congresses (Product Theaters/speaker programs, booths & ESE interactions.

  • Translate national insights to local solutions.

Essential Requirements

  • Bachelor's Degree required

  • Previous experience in multiple commercial functions (Sales, DSM, Brand Team, Market Access) and or Medical Affairs.

  • Clinical experience in Respiratory area/Resp Biologics experience along with relationships with Allergists/PULMS in Respiratory space is strongly preferred.

  • Previous experience building, implementing & seamless execution of project plans, programs and related activities.

  • Average of 10 or more years work experience in the pharmaceutical or biotech.

  • Proven track record of consistent achievement or overachievement in assigned responsibilities, goals, objectives and any other relevant metrics.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.


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Regional Customer Director

Astrazeneca