Regional Commercial Relationship Manager

The Regional Commercial Relationship Manager is responsible for serving as a trusted business advisor to clients and provide a full breadth of banking solutions to meeting their financial objectives and needs while establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The Regional Commercial Relationship Manager is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

This role will focus on the Northwestern Pennsylvania market and can be based anywhere in this geography. A hybrid work schedule is available.

Essential Functions

• Develop and expand existing commercial banking relationships

• Prospect actively and successfully bring in new relationships to Northwest

• Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships

• Achieve and exceed budget goals as assigned individually and by region

• Actively participate in community and professional networking events

• Develop meaningful "Centers of Influence" relationships

• Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs

• Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest

• Manage a commercial loan portfolio of both credit and noncredit clients

• Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required

• Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis

• Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate

• As required, collect on delinquent accounts

• Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management

• Complete loan closings in partnership with Portfolio Management

• Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management

• Participate in continued sales, product and credit training

• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations

• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

• Work as part of a team

• Work with on-site equipment

• Complete special projects as assigned

Education+ Experience

• Bachelor's Degree degree in Business, Accounting, Finance, Economics, or Marketing preferred

• 6 - 8 years account relationship management experience preferred

• Experience consistently delivering strong sales performance

• Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products

• Strong negotiating skills in terms loan structure and pricing

• Knowledge and understanding of risk management

• Excellent verbal, written, and interpersonal communication skills

• Ability to multitask and effectively prioritize responsibilities

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