Regional Clinical Manager (Rcm)

Regional Clinical Manager

Title: Regional Clinical Manager

Reports to: Senior Regional Clinical Director and Senior Regional Clinical Manager

Location: Ventura, CA

Mission:

• Leading with dedication to operational excellence in a manner that aligns with our mission of transforming the lives of children, families, and communities together.

Position Summary:

The Regional Clinical Manager plays a pivotal role in overseeing and optimizing clinical quality and operations within a designated market. This leadership position requires a seasoned Board Certified Behavior Analyst (BCBA) with extensive experience in Applied Behavior Analysis services and a proven track record of effective management. This position is responsible for ensuring the highest quality of ABA services, the professional development of clinical team members, and the financial well-being of their market. This role involves collaboration with leadership, maintaining strong relationships with clients and families, and contributing to the strategic

Outcome Measures:

• Demonstrate measurable progress in achieving financial performance goals, with a focus on controlling labor costs within the region.

• Attain a treatment adherence rate of over 75% for clients within the division, ensuring consistency and effectiveness in interventions.

• Enhance client satisfaction, as reflected in an increased Net Promotor Score (NPS), by implementing targeted improvements based on client feedback.

Responsibilities:

• Provide strong and visionary leadership to the clinical team, setting clear expectations and fostering a positive and collaborative work environment.

• Develop and communicate strategic goals for the clinical department in alignment with organizational goals.

• Provide ongoing supervision and support to clinical team members, ensuring adherence to ABA principles and best practices.

• Participate in gross margin planning to predict coming month trends based one expected revenue and labor.

• Establish and implement quality assurance measures to ensure the highest standards of care and compliance with relevant regulations and ethical guidelines.

• Assess the needs and requirements of clients to determine appropriate caseload assignments.

• Cultivate positive and professional relationships with payors and funding sources to enhance collaboration and communication.

• Conduct regular reviews of client records, assessments, and interventions to maintain clinical excellence.

• Provide expert consultation on complex cases, guiding and collaborating with clinical teams in problem-solving and decision-making.

• Deliver training and support to enhance the clinical skills and knowledge of team members and support professional growth and development.

• Ensure accurate and timely reporting to clients, families, and other stakeholders.

• Collaborate with other department heads and organizational leadership to ensure seamless communication and coordination of services.

Job Qualifications:

• Master's or Doctoral degree in Applied Behavior Analysis, Psychology, Special Education, or a related field

• BCBA or BCBA-D certification

• Substantial experience in ABA services, including leadership and supervisory roles

• Proven ability to lead and inspire a team toward achieving organizational goals

• Excellent communication and interpersonal skills, both verbal and written

• Ability to provide clear and constructive feedback

• Strong analytical and problem-solving skills

• Effective organizational skills to manage clinical and administrative responsibilities

• Ability to prioritize tasks and meet deadlines in a fast-paced environment

• Experience in providing training and professional development

• Excellent interpersonal skills

• Empathy and cultural competence to work effectively with diverse populations

• Familiarity with ABA-specific software and data collection tools

• Comfort using technology for communication, documentation, and program management