Regional Clinical Manager

Looking for a company that offers a competitive salary with bonus, 401K and profit sharing, liberal PTO and great benefits? Then Mid Atlantic Retina is the company for you!

The position will be based in either our Plymouth Meeting or Cherry Hill office depending on the preference of the hired candidate.

Job Description

The Regional Clinical Manager oversees drug inventory management, employee relations, facilitates and implements training, equipment, acts as a back up to COO for the ROP program and acts as a resource for offices.

Essential Functions

• Monitors drug inventory on a weekly basis.

• Reviews proper drug storage and handling requirements.

• Monitors drug spoilage, loss and expiration, proactively moves drug to avoid expiration.

• Assists with drug shuffling and surges.

• Familiar with Arbimed and assists offices with Arbimed education.

• Reviews and monitors BA reports on a weekly basis and works with offices to resolve errors.

• Builds relationships with drug reps.

• Monitors sample distribution.

• Provides training, tools and guidance for new drug therapies.

• Monitors and reviews drug recalls with COO and notifies offices immediately and implements plan to return and replace recalled product.

• Facilitates and implements streamlined training for all new and existing techs including but not limited to specialty pharmacy, spocing, transition of care, research / telemedicine.

• Assists managers with employee relations, performance and time and attendance.

• Provide oversight for repairs and maintenance of equipment.

• Resource to offices for all things related to drug, specialty pharmacy, Spocing, research, employee relations and equipment.

• Knowledge of the ROP process and guidelines.

• Act as backup to the COO for the ROP program.

• Collaborates and co-leads the monthly manager meeting with the Regional Manager 1.

• Serve as a clinical resource to Clinical Managers.

• Performs other related duties as required and assigned.

Competencies

• Leadership

• Inspires team members to improve, stretch and do more for the good of the team. Inspires others to become better leaders themselves.

• Communication & Relationship Management

• Maintains open and interactive discussion with team and is aware of their needs.

• Professionalism

• Develops individual relationships with coworkers and reports while maintaining work appropriate boundaries.

• Business Skills & Principles

• Demonstrates understanding of practice management and staffing.

• Customer Service

• Conflict resolution skills, responds promptly to customer needs.

• Project Management

• Strong organization, multi-tasking skills with great attentiveness to detail. Ability to prioritize and delegate responsibilities.

• Technical Skills

• Knowledge of health care and medical procedures, including terminology. Knowledge of vision/retina/ophthalmic terminology and procedures

• Problem Solving/Analysis

• Identify and resolve problems and conflicts promptly.

• Ethical Conduct

• Maintains confidentiality.

• Time Management

• Maintains high volume productivity level for essential functions.

Supervisory Responsibility

This position has direct supervision of Clinical Managers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.

• This position is very active and requires standing and walking, traveling to other offices as needed.

• Occasional bending, kneeling, stooping and crouching.

• Lift or move objects weighing over 20 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina.

• Use senses to pay attention to detail while working with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying, recording, storing or retrieving information.

• Following through on plans or instructions.

• Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.

• Sustain physical contact with another person in order to guide them due to diminished vision.

Position Type/Expected Hours of Work

This is a full-time position. Must be available by cell phone after hours. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is 50% or more to Mid Atlantic Retina's offices as needed.

Required Education and Experience

• Minimum of 2 years' experience in a Management role preferably in a multi-site/multi-department medical office environment.

• Ophthalmology/Medical Practice leadership experience required.