Regional Clinical Manager - East

How will this role have an impact?

The Regional Manager team is responsible for leadership, management, and strategic oversight of Signify Health's employed clinician network conducting in-home health risk evaluations. In this role, the Regional Manager is responsible for the clinical management of a panel of Nurse Practitioners, Physician Assistants, and Physicians (MD or DO) conducting in-home health risk evaluations.

This is a remote regional role with travel requirements (approx 25%).

Applicants must reside and be licensed in one of the states in Signify Health's Eastern Region which includes the following: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, and WV

Positions reporting to this position: Nurse Practitioners, Physician Assistants, and Physicians

What will you do?

• Provides point of contact clinical leadership to employed clinicians.

• Direct supervision/management of employed clinicians including performance oversight, coaching, evaluating, and disciplinary actions, as indicated.

• Provide general management support to employed clinicians including review and approval of time off requests, disciplinary action, and expense report approval.

• Conduct in field engagement including 1:1 coaching as well as group support activities.

• Provide ancillary service training to employed clinicians as needed.

• Troubleshoot scheduling issues in collaboration with the recruiting team.

• Conduct IHE evaluations at least twice annually and provide feedback to Senior Leadership on the clinical and member experience related to this field time.

• Arrange clinician coverage at client events and attend these events as needed

• Participate in staff meetings, conference calls, and other meetings as needed

• Attend training sessions to acquire/enhance skills related to programs offered

• Complete reports/projects/tasks as requested by Senior Regional Manage

• Daily troubleshooting of programs/processes as indicated

• Ability to travel 25% of the time

• Perform other incidental and related duties as required

Basic Qualifications:

• Master's degree in nursing or graduate of graduate from an ARC-PA accredited entry-level Physician Assistant program

• APRN/RN or PA state license (unencumbered) required with ability to apply for licensure in other states

• Board-certified Adult, Family, or Geriatric Nurse Practitioner or Board-Certified Physician Assistant

• 2 or more years of experience conducting Health Risk Evaluations

• 2 or more years of clinical experience pertinent to the patient population(s) being managed

• Managerial experience with remote employees

• Excellent clinical skills

• Excellent verbal and written communication skills - fluently speak, read, and write English

• Ability to adapt to rapidly changing technology and apply to business needs

• Ability to identify, analyze, and resolve business issues through solution-oriented projects

• Demonstrated customer service/customer relationship management acumen

• Willingness to promote corporate goals and objectives to clinical staff

• Ability to perform in a high-pressure environment and/or crisis situation and render good decisions to resolve the problems

• Demonstrated ability to achieve results through team-based efforts

• Basic skills in MS Office

• Ability to effectively direct and manage the work of others remotely.

• Ability to develop, read, analyze, and interpret complex documents

Characteristics we look for:

• Strategic thinker

• Results driven

• Detail-oriented

• Self-directed and organized

• Sound judgment in handling/escalating difficult situations

• Sense of urgency

• Good interpersonal and conflict resolution skills

• Discrete (i.e., ability to maintain confidentiality)

• Team player

• Ability to take direction

• Willingness to challenge established practices and draw relevant conclusions

Working Conditions and Logistics:

• Must reside and be licensed in one of the states in Signify Health's Eastern Region which includes the following: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, and WV
• Ability to travel approx 25% of the time

The base salary hiring range for this position is $97,000 to $161,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals' clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we're able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify's intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we're driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.