Regional Clinical Manager, Cardiac Ablation Solutions - Carolina

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

Careers that Change Lives

Collaborates with key stakeholders to coordinate, develop and execute service strategies to achieve short and long term business objectives within region as it relates to service activities and program. Maximize regional personnel performance by managing, developing and motivating service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.

Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions (CAS) sales and customer service objectives.

CAS seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.

To find all Cardiac Ablation Solution leadership roles available please use #casleadership in the key word search at Medtronic Careers

A Day in the Life

• Service Leadership

• Lead all regional service related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service.

• Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers.

• Work with regional leadership to align resources based on business priorities and appropriate service demands.

• People Management

• Leads regional Clinical Specialists to execute on key goals and objectives.

• Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of revenue goals.

• Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.

• Assist employees with individual development planning.

• Responsible for Clinical Specialist staffing. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.

• Technical Support / Clinical Support

• Represents Medtronic AFS during ablations procedures to provide troubleshooting and other technical assistance.

• Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter , Console , Generator support)

• Educational Support:

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.

• One-on-one training sessions.

• In-service education programs.

• Seminars and/or outside symposiums.

• Assists RM and field training department in educating/training new Clinical Specialists and Account Managers.

• Provides training and resources for hospital staff to enable them to conduct training for their personnel

• Sales Support

• Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up.

• Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.

• Promotes the safe and effective use of Medtronic CAS products and related procedures.

• Understands national, regional and territory sales objectives. Works in partnership with Account Manager to achieve exceed goals.

Qualifications - External

BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• Bachelor's degree
• 2 years Medtronic experience in a role that interacts with the field organization and/or 2 years experience directly managing employees in a healthcare organization.

Nice to Have

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline

• Work experience in cardiac field, hospital/clinic or sales.

• Knowledge of local customer base.

• Work experience in cardiac field, sales, marketing, training, healthcare, hospital/clinic, technical services or related areas in the medical device industry.

• Proven track record with technical training assignments.

• Demonstrated business acumen.

• Experience directly managing employees in a healthcare organization

• Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.

Physical Job Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Environmental exposure to infectious disease and radiation.

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.

• Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight.

• Must have a valid driver's license.

• Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers

• Must be able to stand/sit/walk for 8 hours a day.

• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.

• Ability to travel up to 75%

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.