ABB Inc., is looking for a Regional Applications Engineer / Senior Applications Engineer to join our Drives and Controls Business Unit, a part of our Robotics and Motion Division and support our sales of Low Voltage Drives and motor applications in either Richmond VA, Chattanooga TN, New Orleans LA, or Mobile AL.
Senior professionals ( > 5 years of work experience)
The Regional Applications Engineer will provide technical expertise to the sales team, the sales channel, technical support, product engineering, R&D and the end customers. The areas of technical expertise include but are not limited to; ABB LV drive product knowledge, LV drive product application and general LV drive and motor application issues.
Typical duties/responsibilities may include, but are not limited to, the following:
Apply Technical Knowledge Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet customers' unique needs. Contribute to specification by negotiating deviations and agreeing on win-win solutions. Identify and communicate applicability of (new/emerging) functional solutions to address current business issues. Advise others on the delivery of high-quality solutions by applying broad and deep professional expertise.
Sales Drive Continuously aim to meet targets even in difficult circumstances. Identify and systematically follow-up on business opportunities. Focus energy on key tasks. Take extra measure to ensure customer satisfaction.
Customer Relations Continuously strengthen existing customer relationships. Take the initiative to get to know new customers. Follow-up on customer complaints in a timely manner according to a defined process. Identify and meet customer needs and ask for feedback.
Networking Increase own network within the organization. Build business relationships with internal and external stakeholders.
Sales Process and Related Tools Use of CRM to track, metric, report, communicate, and forecast field activities. Support others on the job by sharing tool and process best practices. Be able to describe the general characteristics of the sales processes and apply the tools efficiently.
Market and Business Intelligence Participate in sales meetings to become familiar with market and business information. Identify opportunities for improvements based on structure customer feedback. Actively search for market information related to competitive product offerings and technology.
Sales Techniques Know and confidently use basic sales techniques (e.g. communication, active listening, presentation). Take different viewpoints into consideration when creating a solution. Self-reflect on sales approach and adjust to customers as needed.
Service Pro-actively discuss the Service portfolio with customers on a "common" level to identify the actual need and to create awareness for future activities.
Bachelor's degree in engineering AND 5+ years of experience in industrial automation
Master's degree in engineering AND 3+ years of experience in industrial automation
Candidates must already have a work authorization that would permit them to work for ABB in the US
Alternatively, this position may be filled at the Senior level for the successful candidate meeting these basic qualifications
Bachelor's degree in engineering AND 8+ years of experience in industrial automation
Master's degree in engineering AND 6+ years of experience in industrial automation
Degree in Electrical Engineering
8+ years of experience in drives or motor applications engineering
Ability to read, analyze, and interpret common technical journals, and legal documents
Previous experience responding to common inquiries or complaints from customers, vendors, regulatory agencies, or members of the business community
Experience effectively presenting information to top management, customers, vendors, and other employees of the organization.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of geometry, algebra and trigonometry
Ability and willingness to travel greater than 50% primarily within the local territory
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Chattanooga, Tennessee, USA
Contract type: Regular/Permanent Business unit: Business Unit Drives and Controls
Date posted: 2018-09-21 Job function: Sales Publication ID: US66770423_E2
ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 132,000 employees www.abb.com