Refinery Account Manager (Downstream Chemicals) Concord, CA

Baker Hughes Concord , CA 94519

Posted 2 months ago

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world's first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company's global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

Role Summary:

Baker Hughes, a GE company is currently hiring a Refinery Account Manager to be based out of Concord, CA & surrounding areas.

Essential Responsibilities:

  • Manages day-to-day operations of existing refinery chemical process & / or water business for a specified geographic area

  • Identifies and coordinates numerous projects of varying complexity

  • Provides technical expertise, troubleshooting and assistance for customer concerns.

  • Interprets technical data and sends service reports with recommendations on a daily/weekly basis.

  • Identifies and closes new sales growth opportunities

  • Oversees activities of local technicians

  • Interfaces with customers & internal team on a daily basis, promoting teamwork and assisting peers as needed.

  • Leads business reviews, technical presentations and attends customer meetings on a regular basis.

  • Manages account budget & P&L.

  • Manages chemical inventories and coordinates/assists with chemical deliveries at customer locations

  • Assists internal technical SMEs with refinery equipment inspections during turn around and shut downs.

  • Builds strong relationships with key customers

  • Works safely and within customer and BHGE's safety guidelines

  • Excellent communication and interpersonal skills

  • Basic knowledge of presentation and negation skills

  • Ability to perform basic field/lab service and communicate performance vs KPI

  • Ability to quickly develop technical knowledge or appropriate company products/applications

  • Energetic, Self-driven, ambitious personality desired.

  • Customer entertainment outside of working hours expected 1-2 times per month.

  • Assists with recruiting, training and improving team moral.

Qualifications/Requirements:

  • Bachelors Degree

  • 3 years Industrial, Refining or Sales Experience

  • Refinery Process or Water knowledge experience

  • Able obtain a TWIC card

  • Able to pass a drug screen upon hiring, as well as participate in random DISA drug screening program.

  • Proficient in Word, Excel, and PowerPoint

  • Ability to work independently to troubleshoot and solve complex problems.

  • Good communication skills and an aptitude for customer intimacy

  • Ability to work within a multi-functional team at one geographical location

Desired Characteristics:

  • Degree in Chemistry or Engineering

  • TWIC card

  • Finished Fuels Additive and treatment experience

  • Processbook/PI/Aspen refinery program experience

  • Mechanical aptitude

Locations:

Concord, CA & surrounding areas

Baker Hughes, a GE company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA Fair Chance Initiative for Hiring.

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more


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Refinery Account Manager (Downstream Chemicals) Concord, CA

Baker Hughes