Referrals - Dental (Part Time)

POSITION TITLE: Referrals - Dental

FLSA: Non-Exempt

Under the direct supervision of the Dental Practice Manager, the incumbent is responsible for processing dental referrals.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• High School Diploma/GED.

• Dental knowledge preferred.

• Ability to communicate effectively verbally and in writing required.

• Must have good organizational and prioritization skills.

• Ability to network with other agencies and private providers.

• Strong working knowledge of computer operations.

• Bilingual (English/Spanish) preferred.

PRINCIPAL DUTIES:

• Process all referrals for specialty consultation and diagnostic testing.

• Monitors all dental buckets and assigns referrals accordingly

• Coordinate client referrals.

• Communicate with outside agencies and providers for this purpose.

• Maintain automated and manual records and documentation on referrals.

• Identify problems in referrals and inform direct supervisor for corrective action.

• Instruct clients on referrals and follow-up as required.

• Provide training for computer software for clinical systems including the referral and appointments.

• Other duties as assigned.