Referral Specialist - Central Referrals

SummaryThis is a full-time, 40 hour per week position.The Referral Specialist will function as a team member of the Mid Coast Medical Group. Responsibilities include processing to assure prompt, courteous, and efficient reply for all requests for medical evaluation, scheduling appointments, and maintaining/managing provider schedules according to practice needs and provider preferences.Required Minimum Knowledge, Skills, and Abilities (KSAs):*

Education:

High school graduate or equivalent preferred. * License/Certifications: N/A. * Experience: Previous medical office experience preferred * Knowledge of customer service concepts and techniques. * Excellent organizational skills with the ability to accomplish multiple tasks. * Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone. * Strong computer skills. * Ability to read, understand and follow oral and written instructions. * Ability to maintain confidentiality. * Ability to work independently and as a team member with minimal direct supervision. * Ability to maintain a professional manger even under stressful situations.