Primarily responsible for processing referrals from practice providers to specialists, hospitals and diagnostic centers ensuring that the facility and insurance provider requirements are met to ensure patients obtain required services in the appropriate setting. Also responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient#s experience is best in class.
Job Summary Accurately and efficiently processes referrals to specialists, hospitals and diagnostic centers in accordance with physician orders ensuring patients are scheduled timely for required services in the most appropriate setting Coordinates the referrals with insurance providers so that financial liability to the patient is minimized Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner Actively supports clinic, practice, hospital and health system initiative related to improvement in the day-to-day operations Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients# accounts and cash is maintained in a secure manner Monitors patient schedules and reviews accounts to determine the patient#s financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services. Meets site collection goals and/or other clinic goals # Minimum Requirement Successful completion of a medical office assistant course and experience in healthcare, customer service or employee medical records Required Education High School or equivalent #17787
Our Lady Of The Lake Regional Medical Center