Referral Coordinator - Allergy

Summary

• Job Summary

• The role of the Referral Coordinator is centrally managing the referral process for internal and external referrals to specialty and sub-specialty providers. The goal of the Referral Coordinator is to work with all Cox Medical Group clinics to centrally complete and track to ensure patients receive timely appointments and attend the appointment with the specialty provider. The Referral Specialist will also support centralized functions for referral management to internal and external partners.

• Job Requirements

• Education

• Required: High school diploma or Equivalent

• Experience

• Required: 1 year customer service experience

• Preferred: Previous experience in an ambulatory clinic setting

• Skills

• Strong customer service skills when working with various staff members

• Have professional verbal and written communication skills

• Ability to work independently and be self-directed to complete referrals in a timely manner

• Possess excellent time management skills

• Proficient using computers, including all Microsoft programs

• Promote the mission and values of CoxHealth

• Licensure/Certification/Registration

• N/A