Referral Clerk, FT Neurology Seacoast

Answers phone within 3 rings. Uses excellent phone etiquette when speaking with physicians, patients or referral offices.

Communicate with patients to ensure follow-through with referrals.

Support doctors and patients in synchronizing appointments, authorizations, and tests taking place in different clinics.

Ensure insurances are compatible with referrals.

Organize work list ensuring multiple doctor request are handled timely.

Coordinate with all clinical and clerical staff as needed to complete the referral process.

Work quickly and timely in software system to take care of all request.

Set goals with Manager and physicians to meet the high demand of referrals.

Handles all forms or paperwork as necessary for the referral position.

Maintains confidentiality in talking with patients, upholding policies and setting an example.

Keeps work area neat, clear of clutter.

Demonstrates a willingness to perform the duties of other department personnel when workload requires.

Qualifications /Training:

Basic knowledge of computer input.

Must be able to perform basic clerical functions.

Comprehend medical terminology.

Good spelling and number skills.

Clear, concise voice.

Basic knowledge of ICD and CPT coding not required but very helpful

Licenses/Certifications/Registrations/Education:

Full-time, 80 hrs bi-weekly