Referral Clerk, FT Digestive Health Seacoast

Answers phone within 3 rings. Uses excellent phone etiquette when speaking with physicians, patients or referral offices.

Communicate with patients to ensure follow-through with referrals.

Support doctors and patients in synchronizing appointments, authorizations, and tests taking place in different clinics.

Ensure insurances are compatible with referrals.

Organize work list ensuring multiple doctor request are handled timely.

Coordinate with all clinical and clerical staff as needed to complete the referral process.

Work quickly and timely in software system to take care of all request.

Set goals with Manager and physicians to meet the high demand of referrals.

Handles all forms or paperwork as necessary for the referral position.

Maintains confidentiality in talking with patients, upholding policies and setting an example.

Keeps work area neat, clear of clutter.

Demonstrates a willingness to perform the duties of other department personnel when workload requires.

Qualifications /Training:

Basic knowledge of computer input.

Must be able to perform basic clerical functions.

Comprehend medical terminology.

Good spelling and number skills.

Clear, concise voice.

Basic knowledge of ICD and CPT coding not required but very helpful

Licenses/Certifications/Registrations/Education:

Full-time, 80 hrs bi-weekly

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area.

With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.