Red Switch Operator

Engility Corporation Washington , DC 20319

Posted 4 weeks ago

SAIC currently has an opening for a Red Switch Operator to support a Department of State (DoS) Bureau of Information Resource Management (IRM) program.

Job Description:

  • This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission.

  • IRM provides enterprise architecture design, engineering, operations and maintenance support services for desktops, servers, networks, firewalls, and enterprise applications across the Department.

  • Program is named "Vanguard 2.2.1" and is an IT consolidation consisting of the Department's servers, mainframes, network devices, network perimeter, anti-virus engineering, public key infrastructure (PKI)/biometrics/encryption, monitoring tools, telephony, mobile computing platform, virtual environment, and enclave design/security engineering.

  • This is a network specialist position within Vanguard 2.2.1, providing secure telecommunication support over the Multilevel Secure Voice network, formerly the Defense Red Switch Network (DRSN), to DoS personnel.

  • Requires experienced strong communications skills when dealing with VIPs and government officials and executives.

  • Support personnel will assist in establishing and maintaining secure voice calls and teleconferences, as well as fulfilling conference management functions.

Secure telecommunication support is provided on a 24x7 basis. Must be open to the following shifts:

  • Mid shift (11:00 PM to 7:30 AM)
  • Swing Shift (3:00 PM to 11:30 PM)
  • Day Shift (7:00 AM to 3:30 PM)

Responsibilities include:

  • Assist in building conferences on the secure voice system with multiple participants in CONUS, OCONUS, and other government agencies

  • Assist State Operations in establishing secure voice communications or the transmission of secure data to traveling DoS personnel

  • Establish, test, and monitor secure communications with aircraft

  • Provides instructions to secure phone users.

  • Monitors the status of critical circuits (ECC)

  • Maintains official permanent records/narrative of mission support activities and trouble tickets.

Required:

Bachelors and 5 years experience or HS and 9 years of experience

Skills

  • Telecommunication support experience

  • Experienced with placing and managing calls using STE, vIPer, and VoSIP

  • Experienced with establishing conference calls between users on disparate systems such as vIPer and STE

  • Able to handle moderately complex assignments with little supervision and to determine methods to accomplish assigned tasks

  • Excellent communication and interpersonal skills

Clearance Requirement:

Candidate must currently posses a secret clearance and qualified for a TS/SCI clearance

Desired Education/Skills:

  • ITIL Foundation certification

  • Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs) preferred

  • Top Secret clearance

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VIEW JOBS 12/30/2019 12:00:00 AM 2020-03-29T00:00 Job Description Description SAIC currently has an opening for a Red Switch Operator to support a Department of State (DoS) Bureau of Information Resource Management (IRM) program. Job Description: * This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. * IRM provides enterprise architecture design, engineering, operations and maintenance support services for desktops, servers, networks, firewalls, and enterprise applications across the Department. * Program is named "Vanguard 2.2.1" and is an IT consolidation consisting of the Department's servers, mainframes, network devices, network perimeter, anti-virus engineering, public key infrastructure (PKI)/biometrics/encryption, monitoring tools, telephony, mobile computing platform, virtual environment, and enclave design/security engineering. * This is a network specialist position within Vanguard 2.2.1, providing secure telecommunication support over the Multilevel Secure Voice network, formerly the Defense Red Switch Network (DRSN), to DoS personnel. * Requires experienced strong communications skills when dealing with VIPs and government officials and executives. * Support personnel will assist in establishing and maintaining secure voice calls and teleconferences, as well as fulfilling conference management functions. Secure telecommunication support is provided on a 24x7 basis. Must be open to the following shifts: * Mid shift (11:00 PM to 7:30 AM) * Swing Shift (3:00 PM to 11:30 PM) * Day Shift (7:00 AM to 3:30 PM) Responsibilities include: * Assist in building conferences on the secure voice system with multiple participants in CONUS, OCONUS, and other government agencies * Assist State Operations in establishing secure voice communications or the transmission of secure data to traveling DoS personnel * Establish, test, and monitor secure communications with aircraft * Provides instructions to secure phone users. * Monitors the status of critical circuits (ECC) * Maintains official permanent records/narrative of mission support activities and trouble tickets. Qualifications Required: Bachelors and 5+ years experience or HS and 9+ years of experience Skills * Telecommunication support experience * Experienced with placing and managing calls using STE, vIPer, and VoSIP * Experienced with establishing conference calls between users on disparate systems such as vIPer and STE * Able to handle moderately complex assignments with little supervision and to determine methods to accomplish assigned tasks * Excellent communication and interpersonal skills Clearance Requirement: Candidate must currently posses a secret clearance and qualified for a TS/SCI clearance Desired Education/Skills: * ITIL ® Foundation certification * Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs) preferred * Top Secret clearance Desired Qualifications Overview SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability Saic Washington DC

Red Switch Operator

Engility Corporation