Red Lantern Foxwoods - Restaurant Manager

Big Night Entertainment Group Mashantucket , CT 06338

Posted 2 months ago

Essential Duties and Responsibilities

As a Manager, a typical day might include the following:

  • Managing operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness

  • Prepares service and production staff schedules in accordance with forecasted business volume. Responsible to alter production and employee needs with the varying daily business volume

  • Identifying operational opportunities to build sales and control costs; develop and implement plans to address opportunities

  • Exhibits high performance standards and ensures all nightclub team members are providing exceptional service to patrons

  • Performs nightly check outs and audits

  • Investigate and resolve service/food quality complaints

  • Supervise associates daily activities; assign responsibilities and provide clear / concise instructions while offering suggestions for increased productivity

  • Enforces established safety practices and ensures quality standards are maintained

  • Accountable for all sales and operating transactions in compliance with the policies and procedures

  • Provide a positive, fun working environment for associates

  • Other duties as assigned

Supervisory Responsibilities:

  • Supervise 20-30 subordinate FOH employees per shift

  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Skills/Qualifications

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

  • Minimum of 2 years' management experience in a full food and beverage, high volume upscale and/or club environment required

  • High School Diploma required. Associate or Bachelor's degree preferred

  • Exemplary customer service skills

  • Strong problem solving and analytical skills

  • Ability to work well with people internally and externally at all levels

  • Solid planning, organizing and scheduling abilities

  • Strong team building skills with emphasis on development and ability to think outside the box

  • Ability to create enthusiasm, demonstrate innovation and encourage growth and learning in others

  • Work hours necessary to maintain facility

Required Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical
  • Synthesizes complex or diverse information; Designs work flows and procedures
  • Problem Solving
  • Identifies and resolves problems in a timely manner; Develops alternative solutions
  • Project Management
  • Develops project plans; Completes projects on time and budget
  • Customer Service
  • Manages difficult or emotional customer situations; Responds promptly to customer needs
  • Teamwork
  • Balances team and individual responsibilities; Able to build morale and group commitments to goals and objectives
  • Visionary Leadership
  • Displays passion and optimism; Inspires respect and trust
  • Change Management
  • Develops workable implementation plans; Builds commitment and overcomes resistance
  • Delegation
  • Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities; Provides recognition for results
  • Managing People
  • Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services
  • Business Acumen
  • Understands business implications of decisions; Displays orientation to profitability
  • Cost Consciousness
  • Works within approved budget; Contributes to profits and revenue; Develops and implements cost saving measures
  • Ethics
  • Treats people with respect; inspires the trust of others; Works with integrity and ethically
  • Organizational Support
  • Follows policies and procedures; Supports organization's goals and values
  • Strategic Thinking
  • Develops strategies to achieve organizational goals
  • Motivation
  • Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

  • Workplace can have moderate to high stress levels

  • May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment

  • Non-typical office hours will be customary including evenings, weekends, and holidays

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Tanger Outlets At Foxwoods

Eddie Bauer

Posted 6 days ago

VIEW JOBS 7/28/2021 12:00:00 AM 2021-10-26T00:00 Overview From designing the first patented down jacket in America, to winning 50 industry awards in the last 5 years, Eddie Bauer has built a legacy of inspiration, innovation, and exploration over the last century. While our business has changed over the past 100 years, our work has remained centered around engaging in the transformative powers of the outdoors. Our ideas and actions are stronger, bolder, and more successful when we act together. We are committed as an organization in finding diverse and unique talent, with varied perspectives, and many different ideas. Every role within Eddie Bauer, from our corporate office to our stores, will have an opportunity to play a part in achieving our mission of inspiring, empowering and enabling everyone to experience the outdoors and live their adventure. The Sales Associate is responsible for driving store sales through outfitting our customers and delivering legendary customer service. Native Americans receive preference in accordance with Tribal law. Responsibilities * Meeting or exceeding individual sales and key business driver goals * Engaging with your customer and selling throughout the sales floor, fitting room and at the cash wrap * Building a client based business through connecting and engaging with your customers and consistently following up to bring them back into your store to shop * Representing our brand in your personal style and being passionate about selling our product to the customer * Developing and maintaining a thorough knowledge of all Eddie Bauer merchandise * Listening to your customer to find out as much as possible about them to outfit them for their life's adventures * Communicating with customers and associates with respect and integrity * Helping to maintain the store's product and visual presentation; folding and hanging merchandise, assisting with floorset changes, and stocking replenishment * Consistently demonstrating our values and aligning behaviors with our Creed and Guarantee * Maintaining awareness and following policies and procedures as they relate to standard operating procedures, loss prevention and safety * Other related duties may be assigned as necessary Qualifications * 1 year related retail and customer service experience; specialty retail preferred * Proven track record of achieving top results in individual sales performance * Ability to regularly lift and/or move up to 10 lbs, and frequently lift and/or move up to 25 lbs * Flexibility to work weekends, evenings, and holidays when needed * High school diploma or equivalent preferred Eddie Bauer Mashantucket CT

Red Lantern Foxwoods - Restaurant Manager

Big Night Entertainment Group