Recruitment Coordinator

American Express Phoenix , AZ 85002

Posted 2 months ago

You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Colleague Experience Group (CEG), formerly known as Human Resources, at American Express seeks to provide a great colleague experience every day. The Global Talent Acquisition function is going through a strategic recruitment transformation, deploying robotics & process automation tools and modernizing recruitment infrastructure to focus on business talent priorities and improve end-to-end process experience.

Global Talent Acquisition is looking for a Recruitment Coordinator to support specialist and class hiring activities for the Operations function. As our Recruitment Coordinator, you will assist the Recruiters throughout the hiring lifecycle by leading screening and interviewing logistics, tracking candidate progress in applicable Recruiting technologies, initiating and managing the background verification process of candidates, triaging and resolving issues, and creating offer and contract documentation. Does this sound like you? Apply today!


  • Help ensure a seamless end-to-end experience for candidates, hiring leaders and recruiters

  • Utilize available recruiting technologies to handle logistics and scheduling interviews, teleconferences, and in-person interviews for participants

  • Update Global Recruiting process and policy documentation as required

  • Assist with planning and logistics of recruiting events

  • Post campaigns to appropriate sourcing sites when needed

  • Send relevant interview guides to Hiring Leaders

  • Schedule debrief meeting with Hiring Leader and Recruiter, distribute requisite tools and templates to support the evaluation process, and disposition candidate post-interview

  • Support recruiter in generating and sending offers and contracts to candidates, as well as disposition correspondence as needed

  • Initiate pre-hire activities including background checks and drug screens

  • Escort candidates during on-site interview to help ensure a positive interviewing experience

  • Provide support for ad hoc reporting requests as needed

Minimum Qualifications

  • A minimum of two years of recruiter coordinator or related experience; preferably within a financial services or Operations

  • Bachelor's degree from an accredited college/university or equivalent work experience

  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook

  • Experience with recruitment tools, technologies, and platforms such as Taleo preferred

  • Ability to collaborate with candidates, hiring leaders and teammates in an engaging and persuasive manner

  • Experience working in a fast-paced customer centric environment preferred

Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

ReqID: 20007179

Schedule (Full-Time/Part-Time): Full-time

Date Posted: Oct 13, 2020, 3:22:33 PM

EEO Statement

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

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Recruitment Coordinator

American Express