Recruiter/Outreach Specialist (Western Pennsylvania Region)

Job Classification Description

RECRUITER/OUTREACH SPECIALIST Grade 10

VSCUP - PAT BARGAINING UNIT Exempt

CHARACTERISTIC DUTIES & RESPONSIBILITIES

• Develop relationships with prospective students by conducting outreach and responding to inquiries and requests for information in a timely manner via phone, email and text. Input new and prospective student contact information and any necessary notes into CRM. Follow up with contacts and prospective students as outlined by communication plans.

• Develop relationships with high schools, middle schools, and community/state agencies within a designated geographic region to promote the university to all prospective student types.

• Disseminate informational materials to prospective students through audience-appropriate communications/presentations both in person and virtually.

• Greet and advise prospective students at college/education/career fairs.

• Assist in the planning, implementation and evaluation of special outreach events, including open houses, regional events, counselor events, and other group visit opportunities.

• Assist in planning, and participate in various special events and projects related to assigned area

• Assist in the creation of targeted communications to prospective students within the assigned area.

• Work with campus partners to support enrollment initiatives

• Assist other admissions personnel in implementing various strategic enrollment initiatives

• Keep abreast of current university programs, policies, and procedures.

SUPERVISION RECEIVED

Supervision is received from the Associate Director of Admissions/Team Lead

MINIMUM QUALIFICATIONS

• Bachelor's degree in student personnel services or other appropriate discipline desirable.

• Current, valid driver's license and insurable driving record.

• Willing to work a flexible/non-traditional schedule.

• Willingness to travel

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge:

• Knowledge of admissions operations; previous VSC experience desirable.

• Specialized knowledge and skills related to specific areas of responsibility.

• Commitment to developing own professional knowledge and the professional knowledge of team members regarding diversity, equity, inclusion, and social justice and how it informs practices within area of expertise

Skills:

• Excellent customer service, public speaking and interpersonal skills required

• Strong planning, administrative and organizational skills

• Ability to deal effectively with high school students, parents, school counselors, students/faculty/staff/alumni, and others, requiring group speaking skills, individual interviewing/advising skills

• Knowledge of web-based CRM, preferably Slate

Abilities

• Demonstrated ability to support a diverse community and promote diverse perspectives, cultures, and an inclusive environment

• Ability to use data-informed decision making to inform resource allocation, processes, and procedures.

Location: The Recruiter/Outreach Specialist is a remote position that requires living within the specified geographic region. This position is remote based in the Western Pennsylvania Region.

This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.