The Hotel Recruiter is responsible for the recruitment and hiring of hotel employees, with the exception of F&B, for the company's overnight river cruise vessels. The Recruiter will be responsible for networking with various groups, including academies/universities, culinary institutes, hotels, hospitality programs, maritime programs, etc. in an effort to continue the spread of knowledge about our company, as well as post jobs, recruit, interview, make offers and ultimately hire new employees. The Recruiter is a front line/go-to resource for new candidates interested in learning more about coming to work for our organization.
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Essential Duties & Responsibilities
Partners with HR Directors to strategize ways to build a diverse talent pipeline based on short and long-term staffing projections for the AQSC fleet of overnight river cruise vessels
Actively maintains applicant data related to all resumes and skill assessment information for current and past employees and applicants to be able to identify or screen out potential applicants for positions or assignments, including Culture Index (CI) surveys
Perform full life cycle recruiting including sourcing, pre-screening, face to face or virtual interviews, selection of candidates, offers of employment, reference checks and other required onboarding activities
Assists with developing, coordinating, writing and posting job postings; posts all positions online
Works with VP HR and HR Director regarding improvements in the recruiting process to minimize cycle time of vacant positions
Interview candidates within the framework of the position specification; possess strong ability to screen, interview and prepare a candidate within an appropriate and consistent timeline; Utilizes interviewing tools that have proven to be effective and lawful and without discrimination
Develop proactive and creative recruiting sourcing strategies and proactively build a robust pipeline of diverse talent, including active and passive candidate sourcing, cold-calling and internet-based sourcing
Build and maintain network of potential candidates through market research and ongoing relationship management
Participate in industry specific recruiting events, associations and other relevant networking organizations; participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings as they may arise
Aggressively manage requisitions and anticipate department needs within each division to deliver high quality talent; remain in constant communication with HR Directors and VP HR to stay apprised of operational objectives and vessel needs
Provide reports and requested information related to recruiting metrics as requested
Contributes to the overall success of the Human Resources department by participating in HR initiatives and projects
Assists other Recruiters within the HR team as needed; cross-trains to learn recruitment of other roles as needed, including F&B roles and/or maritime/deck/engineering roles
Perform other duties as assigned
HS Diploma or Equivalent Required
Bachelor's degree in Human Resources or other applicable field required - or equivalent of experience
Skills & Abilities:
Experience with applicant tracking systems - preferably Ultimate Software - must be proficient w/ technology, learn systems quickly and have an extreme eye for detail
Prior experience with Microsoft - PowerPoint, Word, Excel, Outlook, Teams, SharePoint, OneDrive
Knowledge of current employment law is required
Experience managing multiple position/discipline openings; mass recruitment/hiring experience strongly desired
General HR experience strongly desired
Excellent written and verbal communication skills
Proven track record of working successfully in a team environment
Ability to multi-task, i.e. manage multiple priorities with similar deadlines
Ability to work with a sense of urgency and efficiency
Ability to work in fast-paced, quickly changing environment
Must be detail-oriented and extremely organized
Must be willing to accept regular changes of direction in work and priorities with a positive attitude
Must be a proactive thinker; constantly think ahead to better serve our customers, both internal and external
Minimum of three (3) years of experience in similar role; experience in human resources role preferred
Travel/tourism, hospitality/hotel, food & beverage, and/or cruise industry experience required
Knowledge of maritime industry a bonus!
Must be at least 21 years of age.
Must possess valid driver's license and have, as well as maintain, a clear driving record.
Submit to and pass alcohol and drug tests including but not limited to pre-employment, reasonable suspicion, and post-accident/incident testing