A Pool Attendant is responsible providing prompt and courteous service around the pool area. Distribute pool towels to resort guests and provide them with a warm and sincere welcome. Monitor and ensure the return of resort property.
What will I be doing?
A Pool Attendant is responsible providing prompt and courteous service around the pool area. Distribute pool towels to resort guests and provide them with a warm and sincere welcome. Monitor and ensure the return of resort property. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests immediately with a sincere and friendly welcome. Assist guests their needs related to the pool area. Respond to guest requests, comments, and concerns in a timely manner.
Monitor guest activity / safety at designated stations. First responder in case of water rescue, medical emergency, rendering First Aid, and/or CPR.
Enter pool at a depth of 4 feet on a daily basis.
Maintain cleanliness of general pool area including emptying used pool towel bins, organizing pool furniture, collecting towels, picking up trash on pool deck and beach area as needed, and neatly arranging the pool towel storage shelves.
Confirm guest registration prior to issuing resort property.
Responsible for monitoring product inventory in order to minimize the loss of resort property.
Assist guests with rental of poolside and beachfront cabanas, casabellas, and umbrellas.
What are we looking for?
High school graduate or equivalent preferred.
Customer service experience preferred.
LICENSES OR CERTIFICATES
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to listen and communicate effectively with resort guests and other team members
Ability to distribute and accurately monitor resort property
Ability to extend arms, stoop, stand, bend, and walk in public areas for extended periods of time
Ability to maintain integrity of usage of pool area by resort patrons only
Ability to read reports
Ability to write sign-out logs and monitor inventory
Ability to handle multiple tasks.
Ability to work in cold and hot weather.
Good interpersonal, organizational, and professional skills.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!