Recreation Leader PT - Recreation Center

Position Summary

The purpose of this position is to provide outstanding customer service to patrons, maintain a clean and safe facility, promote services and programs, and supervise the facility. This position has multiple location assignments within the Parks & Recreation Department. The location of work will be assigned at the time of employment.

Essential Job Functions

Performs administrative and clerical duties including answering phones; printing and copying documents; preparing reports and letters; preparing and maintaining financial aid participant records; filing; front desk reception functions; and, maintaining displays and information on displays.

Provides excellent customer service including greeting customers; registering for programs and classes; processing membership enrollments; ensuring members scan in; ensuring first aid, recreation equipment, office, and coffee supplies are on hand and stocked; providing information and tours to new customers; fielding requests, complaints, and answering questions; providing guidance to members about fitness equipment; promoting facility programs; and developing a positive rapport with patrons.

Provides staff and program support including facilitating programs; preparing notices; distributing rosters and attendance sheets; preparing flyers; setting up and operating equipment; checking out and maintaining equipment and games; operating A/V equipment; setting up and taking down tables and chairs for rentals and events; performing ballfield checks; and supporting special events, and providing emergency response services as needed such as CPR, First Aid, AED, etc.

Performs cash handling and accounting procedures including preparing daily deposits; printing transaction reports after every shift; performing daily opening and closing accounting procedures; balancing cash drawers; printing receipts; printing daily accounting summary records; securing money; and, receiving and processing payment transactions.

Performs facility maintenance and basic janitorial duties including preparing facility maintenance work orders; cleaning tables, chairs, desks, benches, and counters; picking up trash in and around facility; sanitizing equipment; maintaining restrooms and/or locker rooms; daily cleaning of all fitness equipment; checking condition of facilities and equipment; arrange and stock kiosks and bulletin boards; organize storage; prepare coffee and clean coffee area daily.

Monitors facility and patrons including responding to incidents and emergencies; conducting facility checks; enforcing facility policies and procedures; overseeing room activities; and, open/close facility; and other duties as assigned.

Knowledge, Skills and Abilities

Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

This position normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.