City Of Denton (Tx) Denton , TX 76201
Posted 2 weeks ago
Summary
This requisition expires on May 16, 2024 but may close earlier if the position is filled prior to the expiration date.
Responsible for providing excellent customer service, completing registrations, extensive cash handling, supervising the activities in the building and assisting at other recreation facilities and other divisions within the department
Essential Functions and Other Important Duties
Essential Functions:
Answers telephone, check messages, and return phone calls
Greets ALL Customers as they enter the building with excellent customer service
Registers participants for department's programs in CivicRec Software.
Performs cash handling duties
Monitors building rentals, assists with clean-up and reports any damages or defaults in contracts
Helps to insure overall appearance of facility is in proper order at all times.
Explains different activities options, rules and benefits of each
Is familiar with and enforces facility's rules
Sets up tables, chairs and other equipment as needed for classes and/special events
Records hourly facility attendance and class attendance in daily log book
Completes administrative duties as assigned
Familiarizes self with facility programs and assists instructors as needed
Assists with birthday parties, childcare, programs and special events as needed.
Assists in monitoring and directing volunteers and community service workers as needed
Cleans facility as needed including assigned daily and weekly cleaning duties
Monitors facility during free play and classes
Assist in birthday party, special event, and rental coverage on weekends as needed.
Assists other recreation centers, athletics, tennis center, and youth/teen services with desk coverage, programs and special events.
Drives PARD vans or chaperones for designated trips.
Maintains regular and punctual on-site attendance.
Additional Duties:
Job Requirements
Minimum Qualifications / Acceptable Equivalency:
At 18 years of age
High School diploma or GED equivalent
OR
Core Competencies:
Ability to communicate effectively both verbally and in writing
Ability to form and maintain effective relationships with coworkers and customers
Ability to understand and follow written instructions
Ability to learn and perform basic maintenance functions
Some ability to prepare and maintain reports
Good ability to motivate participants of all ages
Preferences:
Bilingual in Spanish and English
Prior recreation experience
Prior customer service experience
3-6 months of college courses in recreation or education field
Cash handling experience--to include using a cash register, processing credit cards, cash reconciliation and deposits.
Experience using CivicRec or Rec1 registration and booking software
Conditions of Employment:
Must have and maintain a valid Class "C" Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class "C" driver's license and state required minimum automobile liability insurance within 90 days of hire per state law)
Must pass a drug test, driver's license check, criminal history background check and social security number verification
Must obtain First Aid and CPR certifications within 30 days of employment
Must attend and successfully complete the City's Defensive Driving Course (DDC) as soon as possible after employment (if required to drive City vehicle or personal vehicle for City business)
Required to work various afternoon, evening, and weekend shifts
Must pass a physical examination
Environmental Factors and Conditions/Physical Requirements
Physical Requirements:
Overall Strength Demands: The bold and italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
Sedentary - lifting no more than 10 pounds
Light - lifting no more than 20 pounds; carry up to 10 pounds
Medium - lifting no more than 50 pounds, carry up to 25 pounds
Heavy - lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy - lifting more than 100 pounds, carry more than 50 pounds
Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.
Codes for "how often":
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)
Task: Code:
Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the daily use of driving a 15-passenger van.
Requires lifting and use of chairs, tables, coolers, canoes, kayaks, mountains bikes and other equipment as needed.
Environmental Factors:
The essential functions of this position are performed the outdoors under extreme heat conditions.
This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
ADA/EOE/ADEA
City Of Denton (Tx)