City Of Missouri City (Tx) Missouri City , TX 77489
Posted 7 days ago
Definition
This is a full-time (Administration Support Workers) position in the Parks and Recreation Department. An individual in this position is responsible for overseeing the day-to-day operations of the Recreation and Tennis Center.
Reports to Recreation Superintendent.
Examples of Work
Manage revenues generated including payments for rentals, memberships, day-use and programs, balancing cash, check and credit card receipts, and reconciling deposits to assure accurate transactions.
Promote and maintain excellent public relations and customer service by responding to public inquiries, correcting problems and unforeseen issues, and communicating with customers about questions, suggestions, activities, and complaints.
Greet and assist patrons, answer phones, provide information regarding policies, procedures, reservations, programs, registrations, events, and activities.
Interviews, hires, trains, assigns, supervises, evaluates and disciplines part-time front desk staff.
Conducts regular staff meetings to review progress, accomplishments, strategies, and plans.
Assist with the planning, organizing, and developing of various recreation activities and events.
Maintain the facility equipment and supplies, including conducting inspection reports for facility maintenance.
Prepare and maintain attendance reports.
Monitor and ensure safety of patrons and program participants.
Recommend policy and procedure changes.
Prepare the facility for programs and rentals by setting up tables, chairs and equipment.
Ensure that all Recreation policies and procedures are explained and enforced to facility guests and staff.
Availability to work a flexible schedule, including nights, weekends and holidays as necessary
All other duties as assigned.
Education, Experience, or Certification
A High School Diploma or General Education Development (GED) Certificate is required. College coursework in Recreation or six-month experience in related field preferred.
Supplemental Information
The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience
Hilton Worldwide
Posted 2 days ago
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