Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
La Cantera Resort & Spa is inspired by the architecture of one of the largest and most famous ranches in the world, the King Ranch, located in South Texas. When you enter the lobby of La Cantera Resort & Spa, you'll find that our lobby space was built to resemble the "Big House" at King Ranch. The wood beams in the ceiling, the roaring stone fireplace in the lobby and the look of Sire Bar's rustic colors and furnishings, all tie back to the "Big House" at the King Ranch.
This position is responsible for supervising all recreation team staff and office functions. S/he is responsible for monitoring recreation facilities ensuring positive and friendly guest relations. S/he will observe all activity within assigned areas offering assistance and instruction to guests/visitors.
Maintain complete knowledge of and comply with all departmental policies/service
Train associates with the needed knowledge of all local attractions/activities in order to respond to guest inquiries accurately
Resolve guest complaints, ensuring guest satisfaction
Monitor cleanliness, sanitation and organization of assigned work areas
Maintain Library of Resources
Distribute Activities Sheets
Conduct Guest Orientation
High school graduate
1-year experience preferred
Must be able to communicate with team both verbal and non-verbal
Provide legible communication and directions
Compute basic mathematical calculations (add, subtract, multiply and divide numbers)